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Whale shark discovery

4.5/5
41 reviews

From June 1st to September 17th, set out for an exhilarating whale shark encounter. Sail to the whale shark territory for two awe-inspiring swims, led by expert guides. Whale sharks are gentle giants, but human touch can disrupt their natural behaviours. Help us protect these majestic creatures by observing and enjoying them from a distance. Weather permitting, snorkel at Isla Mujeres' coral reef before unwinding at Playa Norte for lunch.

Main features

Free cancellation
Place: Cancun
Duration: from 4 hours to 8 hours
Language:German, Spanish, English, French, Dutch, Polish
Mobile voucher accepted

Additional features

Instant confirmation
e-Voucher
Hotel pick up

Why you’ll love this…

  • You'll look out for whale sharks on two swims, led by expert guides
  • A local lunch at Playa Norte is included in the experience
  • You'll snorkel at Isla Mujeres' coral reef

Important to know

  • Bring protective swim clothing for sun protection as sunscreen not permitted in the water
  • Port Tax is not included $25 USD is payable at the check-in
  • We prioritise responsible and respectful wildlife viewing, avoiding interference with natural behaviours to support conservation. While sightings cannot be guaranteed due to this approach, we'll make every effort to facilitate encounters. It's essential to remember these are wild animals with their own schedules
  • Touching whale sharks can scare them or make them feel stressed, which in turn can disrupt their natural behaviour – we definitely don't want that. We want to make sure your experience respects the animals as much as possible, so let's do everything we can to look after these gentle giants. When you're in the water with them, please keep a safe distance away
  • This experience isn't recommended for individuals who are pregnant, have disabilities, heart conditions, spine or neck injuries, or are prone to losing consciousness
  • If you're under the influence of alcohol or drugs, you won't be allowed to participate
  • The light breakfast consusts of cerealbars, cookies,banans, juice and coffee
  • Lunch includes a shrimp or fish cocktail, tortillas, guacamole, and fruit. Vegetarian options are available upon request
  • Sandwiches are served after the whale shark experience
  • Snorkel masks with prescription lenses are available upon request
  • Snorkelling at the reef is subject to weather conditions
  • Not suitable for guests with cardiac or respiratory problems
  • Not suitable for wheelchairs
  • Not suitable for guests who can't swim
  • Bring money for extras or gratuities
  • English-speaking guide for all nationalities
  • Not suitable for expectant mothers or guests with back problems
  • Children must be supervised by an adult (over 18 years) at all time
  • Height, weight and/or age restrictions may apply
  • Some entrance fees and optional extras are payable locally
  • Subject to weather conditions
  • Please note that all times are approximate and subject to change
  • This experience doesn't follow our general cancellation policy. If you need to cancel, you must do so at least 24 hours in advance to receive a full refund
  • Not suitable for those with severe allergies

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Boat cruise
  • Lunch
  • Soft drinks
  • Transport
  • Guide
  • Equipment
  • Snorkeling
  • Drinks
  • Light breakfast

This experience meets the Global Sustainable Tourism Council criteria. By choosing this experience you can protect the places you love, care for the environment and support local communities.

Booking fee

Good news! No extra fees are applied to this booking.


Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI MEXICANA SA DE CV


What people say about this experience

4.5/5

All reviews are verified

Based on 41 reviews


Review categories

Safety

5/5

Service

5/5

Staff

5/5

Value for money

5/5


73%
15%
5%
2%
5%

Sort by:

  • J

    Jemma

    Travelled as a couple


    7 July 2026
    5

    United Kingdom

    Amazing day tour guides were extremely knowledgable and made you feel completely confident in what you were doing in the water ! We got to witness and swim with manta rays too ! Then went on to see wild dolphins and some sea turtles ! It was such an amazing day

  • J

    James /Jean Duncan

    Travelled as a couple


    7 July 2026
    1

    United Kingdom

    We left the quayside with 6 foot swells on the sea "it`s at the upper edge of not going " said the guide! On route a woman on board needed the loo ..........she was lowered into the very ,very choppy sea screaming and crying ,her husband fell in trying to get her back out .At the shark site there were 21 boats fighting for space to launch people into the sea -I refused to get in the water as it was too dangerous ,no one got in! On the way back the boat struggled loosing engines 4 times.

  • P

    Paul & Helen Whitmore

    Travelled as a couple


    6 July 2026
    5

    United Kingdom

    Whole experience was amazing. Reef tax was more than we were told by the TUI rep and the additional costs of wetsuits was not told to us either which is a little annoying.

  • S

    Sara

    Travelled as a couple


    5 July 2026
    5

    United Kingdom

    The overall experience. The quality of the staff & service

  • C

    Chris russell

    Travelled with a group of friends


    4 July 2026
    5

    United Kingdom

    Enjoyed the whole day early start loads of shsrks and manta rays to see and swim with unfourtunatly still waiting for vidios and photos to be sent having paid for them on return trip to hotel

  • D

    Derrick

    Travelled with a group of friends


    3 July 2026
    3.8

    United Kingdom

    The time with the Whale Sharks is not long enough. It only seems like one or two minutes and you were out of the sea again. The pictures / film were not very good either, some swimmers had film shots of 2, 3, 4, and 5 times loger than ours plus we could not properly identify ourselves in the shots. It also seemed to be a very big free for all at sea too. Many boats, 50 plus, all doing the same, getting out to the animals to view them - very very commercialised.