Chichen Itza tour by Xichen

The tour was canceled due to weather apparently. There was no communication to tell me that until after I had gotten up and got breakfast and waited for Transportation until I was finally told it was canceled. And then when I reached out to find out if I would get a refund, I was told that I would, however, I still have not seen any of it. Very, very disappointed in this company.

Organised trip .Staff with excellent service from booking, the drive and tour guide.

It would be better if it starts earlier, but we enjoyed it very much. We appreciated the small attentiveness as bottle of water at Chichen Itza and the cold towel after that.

The travelling time from pick up to arriving at chichinitza was 4 hours, 1 hour longer than told it would be. To spend 45 minutes inside the chichiniza ground with the guide i think it is too much travelling. The cenote was ok and the restaurant visit just ok but a bit rushed and herded like cattle

Increase food variety

Guide Netflix was great….a little rushed but necessary!!! My only issue was that everything spoke by the guide was in English and Spanish…necessary given the group but difficult to follow!!! Netflix was a great guide though!!!!