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Puerto Aventuras dolphin connection program ticket

4.1/5
5 reviews

The feeling of being at one with nature when you swim with dolphins is unbeatable and this exclusive half-day dolphin experience offers that and so much more. You'll have the chance to meet, interact with, and learn all about these highly intelligent creatures, including cool encounters like the dolphin hug, feeling the dolphin's heartbeat and hearing its sonar. The dolphin connection program lasts around 50 minutes, and you'll wrap up your experience with a group deep-water activity where the dolphins swim freely around you.

Main features

Free cancellation
Place: Riviera Maya / Playa del Carmen
Duration: from 4 hours to 8 hours
Language:Spanish, English
Mobile voucher accepted

Additional features

Instant confirmation
Meal included
e-Voucher

Why you’ll love this…

  • You'll meet playful dolphins at Puerto Adventuras on this dolphin connection program
  • There's a 50-minute interaction guided by marine experts
  • A tasty buffet lunch is included in the itinerary

Important to know

  • Kids between 1.20 metres and 1.39 metres need to be with an adult during dolphin interactions
  • Infants aged one to five can join for free, as long as they're with a paying adult
  • Children are ages six to 12; anyone 13 and up counts as an adult
  • Suncream and tanning products aren't allowed during the dolphin programs
  • Please remove any jewelry or loose accessories before the program
  • Electronic devices aren't allowed during the dolphin experience
  • A state tax (ISEPAAA) of MX$50 per person (ages six plus) must be paid at check-in, as required by Article 60 of the Q. Roo Law
  • This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts.The standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures
  • Not suitable for expectant mothers or guests with back problems
  • Not suitable for guests with reduced mobility
  • Not suitable for wheelchairs
  • Not suitable for guests with cardiac or respiratory problems
  • Not suitable for guests who can't swim
  • Bring bathing gear and sunblock
  • Bring biodegradable insect repellent
  • Bring a hat
  • Bring money for extras or gratuities
  • Drinks not included

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Buffet
  • Guide
  • Dolphin Swim
  • Port tax
  • Transport, if selected
  • Two soft drinks are included with the buffet meal

Booking fee

Good news! No extra fees are applied to this booking.


Location

Provider

TUI MEXICANA SA DE CV


What people say about this experience

4.1/5

All reviews are verified

Based on 5 reviews


Review categories

Value for money

3.9/5

Service

3.9/5

Safety

3.9/5

Staff

3.9/5


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  • L

    Lindsay

    Travelled with family


    17 March 2025
    3

    United Kingdom

    What I didn't like was purchasing the Royal Swim package and then being pushed out of the group and told the "TUI insurance doesn't cover you with the sea lions" and then getting shuttled off before we could even get the lunch we paid for. What started as a great experience ended in feeling ripped off and scammed. This will be posted as a public review.

  • N

    Nicola

    Travelled as a couple


    21 September 2024
    3.4

    United Kingdom

    , transport good was advised not to take towels as they was provided .. however towels were not provided. So ended up having to buy 2 towels costing just under a 1000 pesos .. should be told not to take valuables as not able to wear any jewellery and have to be kept in lockers .. yes we have a key 4 lockers but quite public and easily could be forced. Unable to take photos felt pressured to pay a package costing $140 not acceptable .also not adv had to pay tax on boat cost ext $60 on top

  • J

    John

    Travelled as a couple


    28 October 2023
    5

    United Kingdom

    Good value for money but photograph are very expensive

  • J

    Jesse

    Travelled as a couple


    19 June 2023
    4.2

    Netherlands

    Hele leuke ervaring! Je kon met dolfijnen en zeekoeien zwemmen. Het duurde ongeveer 1,5 uur. Goede instructies. Al met al top! Het buffet kon iets beter. P.s. door een fout van Tui konden we deze tour met twee volwassenen voor €18 doen. Geen geld dus ;)

  • J

    Julie

    Travelled as a couple


    28 October 2023
    5

    United Kingdom