Name: Delphinus Xelha dolphin trainer experience
Brand: TUI
SKU: 4bfa9a81-2ec2-45c5-828e-33fa9405dd02
Price: 123 GBP
Availability: InStock
Rating: 4.6 (6 reviews)

Important to know

Groups limited to four guests
the minimum age is 10 years old
Children under 12 years old must be accompanied by an adult during the activity with both participants paying for the program
Transportation is included for the following hotels: Bahía Principe, Sirenis Riviera Maya, Palladium Riviera Maya, Barcelo Riviera Maya, Catalonia Yucatán/Riviera, Dorado Seaside, Secrets Akumal, Akumal Bay, Hoteles Xcaret, Occidental Xcaret, Hard Rock Riviera
Other hotels incur an extra cost, and will be organised with your TUI Rep in resort
Companions (who are not taking part) must pay Xelhá entrance fee and transfer
Government-mandated tax: A fee of $50.00 MXN per person (including children) will be collected at check-in, in accordance with Article 60 of the Tax on Activities with Aquatic Animals
Please arrive 30 minutes before your activity and bring swimwear
People not participating in the activity may stay in designated areas - for safety reasons, these areas are separate from the wet areas
For safety reasons and to avoid distracting the dolphins, visitors, and keepers, access with cameras, cell phones, or any audiovisual equipment is not allowed in the wet areas
Companion who would like to join the park Xel-Ha while their friend or family member participate the dolphin trainer program have the option to book a transfer and entrance only to Xel-Ha park
This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts
Not suitable for guests with cardiac or respiratory problems
Not suitable for expectant mothers or guests with back problems
Not suitable for guests who can't swim
Bring money for extras or gratuities
Children must be supervised by an adult (over 18 years) at all time
Height, weight and/or age restrictions may apply
Food and drinks not included
Transfer is available for an extra charge
Some entrance fees and optional extras are payable locally

What people say about this experience

4.6/5

All reviews are verified

Based on 6 reviews

Review categories

Value for money

4.4/5

Service

4.5/5

Safety

4.5/5

Staff

4.5/5

All ratings (6)

5 stars (5)

83%

4 stars (1)

17%

3 stars (0)

2 stars (0)

1 star (0)

V
Victoria Perkins
Travelled as a couple
22 November 2025
4.6
United Kingdom
Amazing day, so much more interaction with the dolphins than expected. Our trainer David was knowledgeable and looked after us well.
F
Fraser
Travelled with family
10 July 2025
4.6
United Kingdom
The trainers were very helpful and excellent at explaining all the aspects of the dolphins care. And the dolphins are amazing. The photo packages are exorbitant, but i could haggle the price down to an acceptable price.
B
Briggs
Travelled as a couple
5 June 2024
3.8
United Kingdom
It is expensive, especially for the photographs
T
Terje
Travelled with family
3 November 2024
5
Sweden
Helt fantastisk. Supertrevliga mexikanska guider som pedagogiskt förklarade hur allt fungerar. Man fick lära sig allt om delfiner. Från skötsel till träning. Sen fick man vara med och träna dem. Magiskt
P
Per-Erik
Travelled as a couple
25 January 2024
5
Sweden
Detta var en upplevelse över förväntan, skulle gärna göra den igen. Riktigt bra. Rekomenderas.
M
Marieke
Travelled with family
9 January 2024
4.6
Netherlands
Fantastische dag. Onze begeleider Steffany deed het super. Geweldig om alles achter de schermen ook mee te maken. Een dag om nooit te vergeten!