A family day out to beat all others. You'll swim and play with dolphins in this silver swim experience. Get up close and personal with these friendly sea creatures – it's immersive, fun and a sure highlight of your holiday in Cancun. You'll also have access to the beach club terrace and infinity pool to relax before or after your interactive experience.
What people say about this experience
All reviews are verified
Based on 26 reviews
Review categories
Safety
3.8/5
Service
2.6/5
Staff
2.6/5
Value for money
2.2/5
58%
31%
12%
0%
0%
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M
Mel
Travelled with family
7 July 20264.2United Kingdom
We were not collected to come back to our hotel from Cancun so had to pay for a taxi! We were not advised to bring ID. This was required to get a locker key.
K
Karen M
Travelled with family
9 July 20263United Kingdom
Experienced was great. Organisation of check in was chaos. English speaking guide not very clear or informative. 2 boats sail back from island at 3pm and 5pm but nobody tells you that if you need/want to return on the earlier boat at 3pm you have to wait for 2.5 hours in the sun for the coaches to transfer back to hotels.
S
Seb & Laura
Travelled as a couple
3 March 20245United Kingdom
Amazing experience, plenty of time with the Dolphins doing various different activities. Staff were brilliant, a must do experience! Free time in the Dolphin park is by the pools and buffet lunch, not the whole island as not enough time. Make sure to take ID for lockers. Ferry was very good with telling us the timings for return journey. We opted to have the picture package which was definitely worth the money! Although the manatee pictures are not included, they are extra.
D
D from Kent
Travelled with family
9 April 20235United Kingdom
Enjoyed every part of the the actual experience. The one down point was the cost of the photos which for a family of 6 came to £300!!! This should be advertised at the point of selling the trip as some families may not be able to afford this and it would ruin the experience.
S
Sue Smith
Solo traveller
21 September 20225United Kingdom
The experience itself was amazing and value for money. What was very stressful and spoiled the day was the lack of information given to me prior to the trip. Tui did not give me any information as to the timetable of the day. I was not informed of how long the day would be or that I would be provided with food and drink. The guide did not speak English. I was picked up and transported to the port I was unaware I had to get a ferry there was little information given. I had to work it out myself
E
Emma White
Travelled with family
6 September 20225United Kingdom
The experience was out of this world. The staff were amazing from getting on the ferry to getting off. Down sides the transfer driver initially dropped us off at the wrong venue. This was quickly sorted by the staff at the venue we were dropped off at. When we got on the ferry we were charged a'tax' which I now understand was included in the price I paid for the experience. So disappointed that I was charged twice for this. TUI should make it clear that mobile phones are not allowed.
