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Delphinus Dolphin Experiences at Puerto Morelos

4.5/5
14 reviews

Swimming with dolphins is the stuff holiday dreams are made of. Put a big tick on your bucket list with the range of experiences on offer at Delphinus. From couple's swims and one-on-one interactions to family options for up to six of your nearest and dearest, Delphinus' team of experts will help you make memories in Mexico that'll last a lifetime.

Choose you experience:

Delphinus Primax:

Connect with these amazing marine animals in an experience full of energy, and fun.

For: four people

Time in the water: 45 minutes

Activities / interactions: 18

Included: Towels and lockers

Couples Dreams:

Share an intimate and special experience as you interact together with dolphins in an environment designed for couples.

For: two people

Time in the water: 45 minutes

Activities / interactions: 18

Included: Towels, lockers and T-Shirt

Interax:

Get to know your silky-soft host by enjoying games and activities together.

For: six people

Time in the water: 30 minutes

Activities / interactions: 14

Included: Towels and lockers

The One:

One person, one dolphin, one hour. A personalised dolphin experience.

For: One person

Time in the water: 45 minutes

Activities / interactions: 18

Included: Towels, lockers and T-Shirt

Delphinus Harmony:

An ideal experience to share with your family and create memories that will stay with you forever.

For: 10 people

Time in the water: 20 minutes

Activities / interactions: 10

Included: Towels and lockers

Dolphin Trainer (not available for Puerto Morelos):

Step into the world of animal care for two hours in an educational experience where you'll interact with dolphins and gain firsthand knowledge of their biology, behaviour, and training.

For: four people

Theory / practice time with specialists: 60 minutes

Time in the water: 45 minutes

Activities / interactions: 18

Included: Towels and lockers

Main features

Free cancellation
Place: Cancun
Duration: from 2 hours to 4 hours
Language:Spanish, English
Mobile voucher accepted

Additional features

Guided tour
Instant confirmation
e-Voucher
Hotel pick up

Why you’ll love this…

  • You can choose from a range of dolphin experiences in Mexico
  • You'll interact and swim freely with dolphins
  • An expert trainer will share fascinating insights about dolphin behaviours

Important to know

  • For the safety of our dolphins, it's prohibited to enter the habitat with cameras or phones, however you are able to buy photos and videos of your experience
  • Transport to the venue is $10 USD per person
  • There is no minimum age, but children under 8 years old must be accompanied by an adult during the activity with both participants paying for the program
  • Government-mandated tax: A fee of $50.00 MXN per person (including children) will be collected at check-in, in accordance with Article 60 of the Tax on Activities with Aquatic Animals
  • Please arrive 30 minutes before your activity and bring swimwear
  • Dolphin Trainer: Children under 12 years old must be accompanied by an adult during the activity with both participants paying for the program
  • People not participating in the activity may stay in designated areas - for safety reasons, these areas are separate from the wet areas
  • Just so you know admission and transport to Xcaret and Xel-Ha parks is not included
  • This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts
  • Not suitable for expectant mothers or guests with back problems
  • Bring money for extras or gratuities
  • Food and drinks not included
  • Sun loungers not included
  • Please note that all times are approximate and subject to change
  • Transfers not included
  • Some entrance fees and optional extras are payable locally
  • Transfer is available for an extra charge
  • Bring your passport or official EU identification
  • Children must be supervised by an adult (over 18 years) at all time
  • Height, weight and/or age restrictions may apply

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Instructor
  • Dolphin Swim
  • Locker
  • Lifejacket

Booking fee

Good news! No extra fees are applied to this booking.


Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI MEXICANA SA DE CV


What people say about this experience

4.5/5

All reviews are verified

Based on 14 reviews


Review categories

Value for money

4.5/5

Service

4.7/5

Safety

4.8/5

Staff

4.8/5


64%
21%
14%
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Sort by:

  • T

    Tim Gilbert

    Travelled as a couple


    27 June 2026
    5

    United Kingdom

    Seeing dolphin up close and touching them

  • D

    Dean

    Travelled as a couple


    11 May 2026
    2.6

    United Kingdom

    The experience of swimming with dolphins was amazing but we didn’t get our 15 minutes snorkelling session which we was extremely disappointed in considering the cost for the experience and to not have at least 1 photo included was poor, as the cost of the photos were so expensive.

  • K

    Kelly

    Travelled with family


    4 May 2026
    3

    United Kingdom

    Facilities, staff and transfer all good.. Dolphins are kept in captivity. If you are debating over ethics dont go. It will make you sad. They charge ridiculous amounts for pictures. I wouldnt do again ir recommend.

  • T

    Tina

    Travelled with a group of friends


    7 June 2026
    5

    United Kingdom

  • A

    Amy

    Travelled with family


    21 August 2025
    3.8

    United Kingdom

    The time in the water with the dolphin was great and everyone enjoyed, however the price of the photo packages were extortionate and so unreasonable considering the amount paid to do the actual experience.

  • P

    PML

    Travelled with family


    15 July 2025
    5

    United Kingdom

    Brilliant experience. The only down side is the pressure to buy photographs and not being able to purchase certain individual pictures. Having to buy a package is so expensive.