Name: Auschwitz Birkenau Memorial and Museum tour from Kraków
Brand: TUI
SKU: 117c0cc1-d753-44d6-b51b-328ca2a72152
Availability: InStock

Important to know

Know in advance:

All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
The museum can change your visit time, so your pickup time may change accordingly. You will receive final confirmation via email 1–2 days before the tour. Due to the extremely high visitors’ volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you will be informed and if possible, offered an alternative date or program
All visitors are required to pass through security checks before entering the museum grounds

Please provide your contact details (email and phone number) at the checkout. You'll be contacted the day before the tour to confirm the departure time
Departure times are only to inform the supplier of your preference. The tour operator will take this into account when making the guide arrangements. Ultimately the Auschwitz Museum decides the visiting time depending on the availability on a given day
Each guest must bring along an ID card or passport corresponding to the name and surname provided at the time of booking, which will also be shown on the museum entrance ticket. Entrance may be refused if the name provided on the booking is not identical to the name on the ID provided when entering

What people say about this experience

4.7/5

All reviews are verified

Based on 12 reviews

Review categories

Service

4.6/5

Value for money

5/5

Safety

4.6/5

Staff

4.6/5

All ratings (12)

5 stars (9)

75%

4 stars (3)

25%

3 stars (0)

2 stars (0)

1 star (0)

T
TUI Musement Traveler
December 2, 2025
5
United Kingdom
From the tour guide to the driver who picked us up and dropped us back the day ran so smoothly. We didn’t have to queue and the museum and our tour guide was amazing. She knew everything. Would highly recommend this tour and company
T
TUI Musement Traveler
October 31, 2025
4
United Kingdom
Tour and guide were excellent, emotional trip but an important place to visit to fully appreciate the history. Only negative - we booked 9am trip, this was changed to 12.55 the day before. By the time we got to Birkenau it was dark so we saw very little, and didn't get back to Krakow until 8pm.
T
TUI Musement Traveler
May 29, 2025
5
United Kingdom
From pickup to drop off the whole trip was an easy process. The communication was spot on for the first pick up and the rest of the day, even though it was quite busy we always knew where we should be. The guide was very informative and very respectful of all the areas we visited.
T
TUI Musement Traveler
May 5, 2025
5
United Kingdom
Emotional day No words
T
TUI Musement Traveler
August 2, 2024
5
United States of America
Both driver and tourist guide excellent, knowledgeable and personable. Transfers were on time and well organised.
T
TUI Musement Traveler
November 27, 2023
5
United States of America
Fantastic service, friendly driver and very comprehensive guide. Excellent communication on their part, they emailed and texted the information. I recommend this.