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Auschwitz-Birkenau Memorial and Museum guided tour from Krakow

4.3/5
89 reviews

Visiting Auschwitz-Birkenau Memorial and Museum is a sobering experience that will help you understand the enormity of human tragedy that happened during the Holocaust. On this guided tour, you’ll be picked up from your hotel in Krakow and taken by minivan to Poland’s most significant UNESCO World Heritage Site for an insightful day of education, remembrance and reflection.

You’ll visit both parts of the former concentration camp, starting with Auschwitz I. It still has the original barracks, which now exhibit the personal belongings that tell the haunting stories of those who were held here during World War II. These powerful displays are designed to honour their memory and provide a deeper understanding of the immense suffering they endured.

Your guide will walk you through the history of the site, and the harsh conditions those imprisoned here faced. At Birkenau, you’ll see the grounds, including the barracks, gas chambers and watchtower, plus the railway tracks where so many arrived. The guided tour takes around three and a half hours, plus you’ll have some extra time at the end to take it all in and quietly reflect before heading back to Krakow.

Main features

Place: Krakow
Duration: 7 hours 30 minutes
Language:English
Mobile voucher accepted

Additional features

Instant confirmation
Entrance Fees Included
Guided Tour
Wheelchair access
Hotel pick up
Transport included

Why you’ll love this…

  • It’s an educational and poignant glimpse into the tragic acts of terror at Auschwitz-Birkenau
  • You’ll get a deeper insight into the individual stories of those imprisoned during the Holocaust
  • The museum includes original structures, like the barracks, gas chambers, a watch tower and railway
  • There’s time to quietly reflect on the scale and impact of the events here
  • You’ll be picked up and dropped off at your Krakow hotel and spend the day with an expert guide

Important to know

Accessibility:

  • Wheelchair users and people with walking difficulties

Know in advance:

  • In line with Auschwitz-Birkenau Museum rules, all participants must provide full names and contact details when booking
  • Entry may be denied if names don’t match ID
  • Tickets are non-refundable, so please book carefully
  • Some Old Town hotels are in traffic-restricted zones; in such cases, pickup will be from the nearest accessible point
  • Pickup starts around your selected time but can occur between 02:00–13:30 depending on museum availability
  • Final pickup time is confirmed 12h in advance
  • Time changes don’t allow for cancellation/refund
  • In the absence of a guide, the tour will be organized by purchasing tickets at the ticket office for a guided tour

Remember to bring:

  • A photo ID, an ID card, a driving licence or a passport
  • Appropriate clothes for the weather

Cancellation policy

Please note that this experience is non-refundable, even if cancelled in advance.


What’s included

  • Hotel pick-up and drop-off in Karkow
  • Transportation by air-conditioned car
  • Professional and friendly guide
  • Entrance to the museum

What’s not included

  • Food and drinks

Booking fee

Good news! No extra fees are applied to this booking.


Location

Meeting point:

This activity includes pick-up from your Krakow hotel, select your prefered pick-up time and location at the checkout and then contact the tour operator to confirm these details after booking. Their contact information will be provided on the voucher after booking.

Provider

Gr8way


What people say about this experience

4.3/5

All reviews are verified

Based on 89 reviews


Review categories

Safety

1/5

Service

1/5

Staff

5/5

Value for money

4.6/5


57%
25%
12%
1%
4%

Sort by:

  • T

    TrishT

    Traveled as a couple


    April 4, 2026
    4.6

    United Kingdom

    Overall it was a very good experience. The guide was thorough, friendly and helpful. Just a bit of constructive feedback though, he walked very quickly. I was ok with that but some struggled. Excellent value for money and a tour that I would not have missed.

  • S

    Sil

    Traveled as a couple


    April 14, 2026
    1

    Netherlands

    Wij hebben netjes een maand van te voren deze tour geboekt. We wilden graag naar Auschwitz. De reden dat we naar Krakau gingen. 10 uur voordat de tour zou beginnen horen wij dat deze is geannuleerd omdat ze geen tickets konden regelen(?). Boek hier dus niet want je hebt het risico dat je geen tour naar Auschwitz krijgt. Afrader!

  • B

    Bedrogen klant

    Traveled with family


    April 12, 2026
    1

    Netherlands

    The Booking werd enkele uren voor aanvang geannuleerd. De tickets (3 stuks) werden reeds een maand op voorhand besteld en betaald. Tui werkt voor deze excursie samen met str8way. 1500km afgelegd speciaal om Auswitchz te bezoeken en van een kale reis teruggekomen. Geen bezoek aan Auswitchz!!! Duur betaalde reis en een diep teleurgestelde zoon. Je zou denken dat Tui een betrouwbare touroperator is. Betaalde tickets werden wel terugbetaald. Schrale troost. Tip: boek rechtstreeks bij het museum.

  • C

    Collie

    Traveled with family


    February 27, 2026
    4.6

    Netherlands

    Goed georganiseerd met boeiende en ook niet belangrijk meelevende gids. Goed verstaanbaar ook.

  • B

    Bart

    Traveled as a couple


    April 29, 2026
    5

    Netherlands

  • S

    Sara Sharman

    Traveled as a couple


    March 1, 2026
    5

    United Kingdom