The Auschwitz-Birkenau Memorial, a UNESCO-listed memorial near Kraków, is the the most famous symbol of the Holocaust in the world. Hundreds of thousands of Jewish people where murdered in the former concentration camp during WWII, which is known as one of the biggest crimes against humanity ever. Today, you'll visit the memorial and walk around the grounds with a guide for a chance to learn more about this dark side of history. You'll travel to the museum in a minivan accompanied by an English-speaking driver. Then, you'll visit the museum and memorial with a licensed guide, including both former camps – Auschwitz and Birkenau. This part of the tour will be in the language you choose during the booking.

Easy to book. Relatively easy to find the pick-up point. There was no real "landmark" to denote the place. Luckily there were a few people waiting, otherwise I may have been unsure that I was in the right place. Driver was friendly & gave us a briefing on how the excursion would run. Guide at the Auschwitz/Birkenau sites was also friendly & informative. An interesting tour (albeit a very sobering one) seeing the vast sites & hearing the history of how appallingly these people were treated.

The trip was well organised from start to finish. There was a change to times which we were informed of the day before but this didn’t shorten the trip. Transport was on time and a clean and tidy vehicle. The driver was pleasant and kept us updated on order of events. The tour guide at the venue stayed with us for both tours and was very knowledgable. Highly recommend the trip

Great tour and efficient transport provided! I wish I remembered the name of our guide as she was so knowledgeable and just overall fantastic. We received our entry tickets as soon as we got to the bus stop to get picked up so entry was very quick as we skipped the line, our time did change from 7am to 6am just for people to be aware but this did not bother us. The only thing I wished was that we could have taken the tour a bit of a slower pace to be able to to read everything and take it in.

The guide at both sites was excellent and really informative. The bus driver was really bad tempered. Shouting at one of the guests because they were eating food on the bus. He had instructed people.not to eat when we got on.....however the way he shouted at a young couple was unecessary.

Wow what a emotional day but we truly enjoyed the experience.. Pick up and drop off were fine, driver very friendly and explained everything to us.. Our host for the museum was lovely,she was very clear spoken and a all round nice person.. Thoughly enjoyed the day and would recommend !!

Fantastic, thoughtful guide. Excellent pace and whole visit was extremely sympathtically handled considering the horrendous history.

Why you’ll love this…

You'll visit the UNESCO-listed Auschwitz-Birkenau Museum, symbol of the Holocaust
You can learn all about the former concentration camp on a tour with a licensed guide
There's a comfortable minivan journey from Kraków with an English-speaking driver
You have the option to choose your preferred language for the guided tour

Important to know

Accessibility:

The Auschwitz-Birkenau Memorial isn't fully adapted for people with disabilities

Not allowed:

You're not allowed to eat and drink or speak loudly inside the Auschwitz Memorial and Museum

Know in advance:

It's necessary to provide the name and surname of each guest during the booking process. You can't enter the Auschwitz-Birkenau Memorial without providing this information

Remember to bring:

An ID or passport matching the name and surname you'll provide at checkout, which will also be reflected on your museum entrance ticket
A packed lunch that you can eat during a short break
Comfortable shoes as the tour includes extended walking on uneven terrain

Cancellation policy

Please note that this experience is non-refundable, even if cancelled in advance.

What’s included

Entrance fees
Guided walking tour
Roundtrip transportation
Driver guide

What’s not included

Food and drinks

Booking fee

Good news! No extra fees are applied to this booking.

Location

Floriana Straszewskiego 14, 31-101 Kraków, Poland

Meeting point:

Please present your voucher to the tour leader. Please arrive at the meeting point at least 15 minutes before the start of the tour.

Provider

ETG POLAND S.C MARCIN GIL,DARIUS ZELAZNY

What people say about this experience

4.6/5

All reviews are verified

Based on 265 reviews

Review categories

Safety

5/5

Service

5/5

Staff

3.8/5

Value for money

4.2/5

All ratings (265)

5 stars (187)

71%

4 stars (60)

23%

3 stars (18)

2 stars (0)

1 star (0)

5
50/50 Fire & Ice
Solo traveler
May 25, 2026
5
United Kingdom
Easy to book. Relatively easy to find the pick-up point. There was no real "landmark" to denote the place. Luckily there were a few people waiting, otherwise I may have been unsure that I was in the right place. Driver was friendly & gave us a briefing on how the excursion would run. Guide at the Auschwitz/Birkenau sites was also friendly & informative. An interesting tour (albeit a very sobering one) seeing the vast sites & hearing the history of how appallingly these people were treated.
S
Suzanne Costello
Traveled with family
April 19, 2026
5
United Kingdom
The trip was well organised from start to finish. There was a change to times which we were informed of the day before but this didn’t shorten the trip. Transport was on time and a clean and tidy vehicle. The driver was pleasant and kept us updated on order of events. The tour guide at the venue stayed with us for both tours and was very knowledgable. Highly recommend the trip
F
Frankie
Traveled as a couple
March 17, 2026
4.6
United Kingdom
Great tour and efficient transport provided! I wish I remembered the name of our guide as she was so knowledgeable and just overall fantastic. We received our entry tickets as soon as we got to the bus stop to get picked up so entry was very quick as we skipped the line, our time did change from 7am to 6am just for people to be aware but this did not bother us. The only thing I wished was that we could have taken the tour a bit of a slower pace to be able to to read everything and take it in.
T
TUI Musement Traveler
May 27, 2026
4
United Kingdom
The guide at both sites was excellent and really informative. The bus driver was really bad tempered. Shouting at one of the guests because they were eating food on the bus. He had instructed people.not to eat when we got on.....however the way he shouted at a young couple was unecessary.
T
TUI Musement Traveler
May 17, 2026
5
United Kingdom
Wow what a emotional day but we truly enjoyed the experience.. Pick up and drop off were fine, driver very friendly and explained everything to us.. Our host for the museum was lovely,she was very clear spoken and a all round nice person.. Thoughly enjoyed the day and would recommend !!
T
TUI Musement Traveler
May 13, 2026
5
United Kingdom
Fantastic, thoughtful guide. Excellent pace and whole visit was extremely sympathtically handled considering the horrendous history.