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Ground Zero tour with optional ticket to 9-11 Memorial Museum

4.3/5
11 reviews

Take a 90-minute guided tour of Ground Zero and the 9/11 Memorial and hear the stories of that tragic day from a local guide. Hear firsthand accounts from your guides, who are New Yorkers with connections to the events.

First, begin the tour at St. Paul's Chapel. This is considered to be the oldest public building still in use, just one block away from where the 9/11 attacks took place. The Chapel serves as a landmark and place of tribute for mementos given by people across the world in support of NYC.

Next, stop at the Firefighter's 9/11 Memorial Wall. Here, see the Engine and Ladder Company 10/10, the fire station at Ground Zero. Continue on to the 9/11 Memorial where you can pay tribute to those whose lives were lost in the World Trade Center.

The last stop on the tour will be the 9/11 Museum (accessible via optional upgrade). The guides will give you a preview of the museum and what to expect inside. Feel free to explore it at your leisure.

Main features

Free cancellation
Place: New York
Validity: Flexible
Language:English
Mobile voucher accepted

Additional features

Instant confirmation
Guided tour
E-Voucher
Group tour

Why you’ll love this…

  • Take a 90-minute guided tour of Ground Zero and 9/11 Memorial with a New Yorker
  • Gain access to the 9/11 Museum following the guided tour via an optional upgrade
  • Hear stories of those who were directly connected to the events

Important to know

  • 9/11 Museum tickets are an optional upgrade, are date/time specific and will be assigned based on availability
  • Please arrive 15 minutes early. Tours start on time and if you're late, you may not be able to join the group
  • There is no need to print out the ticket, just tell the guide your name when you arrive
  • The tour ends at the 9/11 Memorial, about 4 blocks from the meeting location
  • Videotaping the tour is not allowed without prior permission

Cancellation policy

Receive a 100% refund if you cancel up to 24 hours before the experience begins.


What’s included

  • Live guided tour of Ground Zero and 9/11 Memorial

What’s not included

  • 9/11 Museum tickets - accessible via optional upgrade

Booking fee

Good news! No extra fees are applied to this booking.


Location

185 Greenwich St, New York, NY 10007, USA

Meeting point:

Meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand.

Provider

ExperienceFirst Tours


What people say about this experience

4.3/5

All reviews are verified

Based on 11 reviews


Review categories

Service

4.4/5

Staff

4.4/5

Value for money

4.4/5

Safety

4.4/5


36%
55%
9%
0%
0%

Sort by:

  • A

    A.B.

    Travelled as a couple


    3 June 2025
    4.2

    Germany

  • C

    chris

    Travelled with family


    13 July 2024
    4.6

    Belgium

  • T

    TUI Musement Traveler

    24 May 2022
    3

    Switzerland

    we booked a tour AND the museum, at least it appeared like this on your website. But when we came to the tour, our guide told us the museum was closed on Tuesdays and that we booked actually only the tour. I was annoyed as we planned our day WITH the museum and it was difficult to find another slot

  • T

    TUI Musement Traveler

    26 June 2022
    5

    United States of America

  • T

    TUI Musement Traveler

    30 November 2021
    5

    United States of America

    Tony is a great guide. He offered up so much more info than I expected. Very accommodating company. Wasn't sure if my feet were going to hold up when I Booked, however it ended up being a very mild walking tour which I easily kept up With.

  • T

    TUI Musement Traveler

    21 April 2018
    4

    The booking took only a few minutes. It was easy to complete

Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +44 121 468 3145