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9/11 Memorial and Museum tickets and tours

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9-11 Memorial and Museum tickets
Attractions & guided tours

9-11 Memorial and Museum tickets

Book your tickets to the 9-11 Memorial and Museum with us to visit the site of the former World Trade Center and learn more about that fateful day.

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Ground Zero tour with optional One World Observatory ticket
Activities

Ground Zero tour with optional One World Observatory ticket

Book this tour of New York's Ground Zero sites with a professional guide and take a look into One World Observatory, also known as the Freedom Tower.

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en 

9-11 Ground Zero walking tour with optional 9-11 Museum and One World Observatory tickets
Activities

9-11 Ground Zero walking tour with optional 9-11 Museum and One World Observatory tickets

Book your Ground Zero walking tour now to walk around St. Paul´s Chapel, 9/11 Memorial and Museum and the One World Observatory in NYC.

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One day New York City tour: walking, subway and ferry with optional One World Observatory upgrade
Activities

One day New York City tour: walking, subway and ferry with optional One World Observatory upgrade

Spend a full day touring New York's most iconic sites by walking, taking subway and ferry with optional upgraded tickets to One World Observatory.

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en 

New York CityPASS®: five top attractions
Attractions & guided tours

New York CityPASS®: five top attractions

Discover New York City's best attractions at great savings and enjoy instant delivery of convenient mobile tickets.

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9-11 Memorial tour with priority entrance museum tickets
Culture & history

9-11 Memorial tour with priority entrance museum tickets

Discover the moving 9-11 Memorial and Museum on this sobering tour with priority entrance museum tickets.

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en 

Go City | New York Explorer Pass for 2 to 10 Attractions
Attractions & guided tours

Go City | New York Explorer Pass for 2 to 10 Attractions

Your choice of top New York attractions, all on one pass. Enjoy great savings compared to buying individual tickets to all the top NYC sights.

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en, it, fr, es, de, +1  pt

9-11 Ground Zero walking tour: St. Paul's Chapel, Firefighter's Memorial Wall and 9-11 Memorial
Activities

9-11 Ground Zero walking tour: St. Paul's Chapel, Firefighter's Memorial Wall and 9-11 Memorial

Enjoy a guided tour of New York's Ground Zero sites with a professional guide and stop at St. Paul's Chapel, Firefighters Memorial Wall and the 9/11 Memorial.

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en 

Activities

Lower Manhattan private walking tour with Ground Zero and 9-11 Museum

Book a private walking tour of Downtown Manhattan and receive tickets to the 9-11 Museum. See the highlights including the Charging Bull, Wall Street and the 9/11 Memorial.

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en 

World Trade Center photo safari
Excursions & day trips

World Trade Center photo safari

Discover the magnificence of New York City's newest landmarks in Lower Manhattan while developing architectural photography skills on this tour.

Duration up to 2 hours 30 minutes
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en 

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NYC 9-11 Memorial and financial district guided walking tour
Activities

NYC 9-11 Memorial and financial district guided walking tour

Enjoy a walking tour around the Financial District and Wall Street in NYC, before making your way to the 9/11 Memorial.

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en, fr, es 

Tour de día entero en Nueva York
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Tour de día entero en Nueva York

Descubre los principales monumentos de Nueva York en un día. Acompañado de un guía de habla española, visitarásDowntwn, Midtown y Central Park, admirando cada una de las atracciones más famosas.

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United States of America

4.7/5 (1723)

About the 9/11 Memorial and Museum

A visit to the 9/11 Memorial and Museum is an inspiring and moving experience that no visitor to New York should miss. Consisting of two sunken pools where the Twin Towers once stood, the memorial bears the names of the nearly 3,000 victims of the September 11, 2001 attacks. The underground museum tells the story of the attacks through thousands of artifacts and video footage showing the impact these horrific events have had on society. The focus is very much on education through the exhibitions on display. 

Ten years after the attacks, on September 11, 2011, the memorial was opened. The site welcomes thousands of visitors and relatives every day who come to commemorate their loved ones. The 9/11 Museum opened its doors in 2014 and is located below the Memorial Plaza. It occupies the level of the foundations of the former World Trade Center. 

Four hundred oak trees have been planted in the area around the memorial, providing a peaceful atmosphere, far from the din of the city. Among these trees you will also find the Survivor Tree - a tree that remarkably withstood the attack and is still blooming more than twenty years later. 

Things to know before you go 

• The 9/11 Memorial is free to enter 

• Guide dogs are allowed in the 9/11 Memorial and Museum 

• The 9/11 Memorial and Museum is fully wheelchair accessible 

• Upon entering the museum there is a security check for all visitors and their belongings 

• Alcoholic drinks, food and drinks, glass bottles, scooters, animals – with the exception of guide dogs – weapons and luggage larger than 48 x 43 x 20 cm are not allowed 

• Remember, it’s a place of remembrance, so be respectful 

• Taking pictures for non-commercial use is allowed 

Opening hours of the 9/11 Memorial and Museum 

The memorial is open daily from 09:00 to 20:00. The museum is open six days a week, Wednesday through Monday, from 10:00 to 19:00. Last admission is 90 minutes before closing. 

How to get there 

The 9/11 Memorial and Museum is located at 180 Greenwich St. in Lower Manhattan. The museum has only one entrance, while the memorial has multiple entry points. 

There are several subway options: 

• WTC Cortlandt Station (line 1): a one-minute walk away 

• Fulton Street Station (lines A, C, J, Z, 2, 3, 5): a four-minute walk 

• Chambers Street Station (lines 1, 2, 3): an eight-minute walk 

• Brooklyn Bridge - City Hall Station (lines 4, 5, 6): a 12-minute walk 

Wheelchair users can be dropped off at the Pick-up/Drop-off point at the intersection of Liberty Street and Trinity Palace.

Get ready to visit the 9/11 Memorial and Museum

What should I really see at the 9/11 Memorial and Museum?

The underground museum documents and tells the story of the harrowing events of September 11, 2001, and the impact they had on society and thousands of lives. In the interactive exhibition, you can view 500 hours of video, listen to 3,500 audio fragments and see 14,000 objects and 40,000 images from the attack and the subsequent rescue work. Some of the most impressive objects are the damaged fire truck and the Survivor’s Staircase

In the memorial space you will find two imposing, sunken pools which occupy the footprints of the Twin Towers. The basins are 9 metres deep and down the walls water flows gently into the depths. Both pools are surrounded by bronze plaques marking the names of the victims.

What are the best ways to visit the 9/11 Memorial and Museum?

With a standard ticket you can visit the museum at your own pace and take your time to see all the displays. Looking for an even more personalized experience? Then opt for a memorial tour with a local guide – including admission to the museum – who can tell you all about the attack and its consequences. To save time and money, choose a city pass that gives you access to numerous attractions in New York. If you don’t have the time to visit the museum, consider a visit to the free memorial. The monument makes a lasting impression on visitors.

How much time do I need for visiting the 9/11 Memorial and Museum?

If you visit the memorial and the museum independently, you should allow about 2-3 hours. You’re likely to spend about two hours in the mueum if you want to see everything at your leisure, and then you can take another half hour to an hour to visit the Memorial. 

What is the best time to visit the 9/11 Memorial and Museum?

To avoid the crowds, we recommend going between 10:00 and 12:00 on weekdays. It can get quite busy after lunchtime and on weekends. It is also wise to book your ticket online in advance. That way you save time at the admission desks and you can start your visit as quickly as possible. On Monday morning you can get free tickets from 07:00 (while stocks last) for the same day – because of this, expect Mondays to be a bit busier.

What is the One World Trade Center?

The One World Trade Center has the same name as the former North Tower, and it’s the tallest skyscraper in America. It stands at 514 metres tall and was built in tribute to the victims of 9/11. Previously, this tower on the WTC grounds was known as the Freedom Tower. At the top of the skyscaper, on floors 100 – 102, is the One World Observatory from where you’ll enjoy an impressive view of Manhattan and the surrounding area.

How to get there

9/11 Memorial and Museum New York United States of America
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Reviews 9/11 Memorial and Museum

  • GDPR Expired data

    - May 2016

    Excellent

    Overall rated

    5/5

  • GDPR Expired data

    - March 2016

    Excellent

    Overall rated

    5/5

  • GDPR Expired data

    - December 2015

    Great

    Overall rated

    4/5

  • GDPR Expired data

    - December 2015

    Excellent

    Overall rated

    5/5

  • New York

    New York

    United States of America