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Auschwitz-Birkenau Memorial and Museum guided tour from Krakow

4.3/5
93 reviews

Visiting Auschwitz-Birkenau Memorial and Museum is a sobering experience that will help you understand the enormity of human tragedy that happened during the Holocaust. On this guided tour, you’ll be picked up from your hotel in Krakow and taken by minivan to Poland’s most significant UNESCO World Heritage Site for an insightful day of education, remembrance and reflection.

You’ll visit both parts of the former concentration camp, starting with Auschwitz I. It still has the original barracks, which now exhibit the personal belongings that tell the haunting stories of those who were held here during World War II. These powerful displays are designed to honour their memory and provide a deeper understanding of the immense suffering they endured.

Your guide will walk you through the history of the site, and the harsh conditions those imprisoned here faced. At Birkenau, you’ll see the grounds, including the barracks, gas chambers and watchtower, plus the railway tracks where so many arrived. The guided tour takes around three and a half hours, plus you’ll have some extra time at the end to take it all in and quietly reflect before heading back to Krakow.

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Main features

Place: Krakow
Duration: 7 hours 30 minutes
Language:English
Mobile voucher accepted

Additional features

Instant confirmation
Entrance fees included
Guided tour
Wheelchair access
Hotel pick up
Transport included

Why you’ll love this…

  • It’s an educational and poignant glimpse into the tragic acts of terror at Auschwitz-Birkenau
  • You’ll get a deeper insight into the individual stories of those imprisoned during the Holocaust
  • The museum includes original structures, like the barracks, gas chambers, a watch tower and railway
  • There’s time to quietly reflect on the scale and impact of the events here
  • You’ll be picked up and dropped off at your Krakow hotel and spend the day with an expert guide

Important to know

Accessibility:

  • Wheelchair users and people with walking difficulties

Know in advance:

  • In line with Auschwitz-Birkenau Museum rules, all participants must provide full names and contact details when booking
  • Entry may be denied if names don’t match ID
  • Tickets are non-refundable, so please book carefully
  • Some Old Town hotels are in traffic-restricted zones; in such cases, pickup will be from the nearest accessible point
  • Pickup starts around your selected time but can occur between 02:00–13:30 depending on museum availability
  • Final pickup time is confirmed 12h in advance
  • Time changes don’t allow for cancellation/refund
  • In the absence of a guide, the tour will be organized by purchasing tickets at the ticket office for a guided tour

Remember to bring:

  • A photo ID, an ID card, a driving licence or a passport
  • Appropriate clothes for the weather

Cancellation policy

Please note that this experience is non-refundable, even if cancelled in advance.


What’s included

  • Hotel pick-up and drop-off in Karkow
  • Transportation by air-conditioned car
  • Professional and friendly guide
  • Entrance to the museum

What’s not included

  • Food and drinks

Booking fee

Good news! No extra fees are applied to this booking.


Location

Meeting point:

This activity includes pick-up from your Krakow hotel, select your prefered pick-up time and location at the checkout and then contact the tour operator to confirm these details after booking. Their contact information will be provided on the voucher after booking.

Provider

Gr8way


What people say about this experience

4.3/5

All reviews are verified

Based on 93 reviews


Review categories

Safety

5/5

Service

4.6/5

Staff

5/5

Value for money

4.6/5


58%
25%
12%
1%
4%

Sort by:

  • C

    Clair

    Travelled with family


    17 October 2026
    4.6

    United Kingdom

    The tour guides were excellent. The tour itself is not suitable for those with poor mobility as a lot of walking is involved and lots of steps. It is also very emotional and is not for the faint hearted. Good transport and great driver who was very knowledgable about krakow.

  • T

    TrishT

    Travelled as a couple


    4 April 2026
    4.6

    United Kingdom

    Overall it was a very good experience. The guide was thorough, friendly and helpful. Just a bit of constructive feedback though, he walked very quickly. I was ok with that but some struggled. Excellent value for money and a tour that I would not have missed.

  • C

    Collie

    Travelled with family


    27 February 2026
    4.6

    Netherlands

    Goed georganiseerd met boeiende en ook niet belangrijk meelevende gids. Goed verstaanbaar ook.

  • M

    Michael

    Travelled with family


    5 September 2025
    5

    United Kingdom

    The overall experience from start to finish was incredible Iwas not keen on the early start but once you arrived you could see the reasoning behind it

  • V

    Vicky

    Travelled with family


    1 August 2025
    5

    United Kingdom

    Such a valuable experience. Well worth the money as it all goes back into maintaining this historic camp for everyone to visit a huge part of history. The tour guide was amazing, knowledgeable and friendly. The pick up was just around the corner from the hotel and the driver was friendly and helpful.

  • T

    TUI Musement Traveler

    2 December 2025
    5

    United Kingdom

    Great tour guide, great tour, would certainly recommend