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Auschwitz-Birkenau guided tour with pick-up from Krakow

4.6/5
113 reviews

Journey from Krakow to the town of Oświęcim to explore one of the darkest chapters in Europe's history. Tour the Auschwitz-Birkenau Memorial and Museum with an English-speaking guide who will provide you with a sensitive tour giving you insight into life in the camps and the horrors that occurred during their years of operation.

You'll learn how more than 1.5 million people were sent to the camps by the Nazi regime and put to death during World War II. Founded in 1947, the memorial was designated a UNESCO World Heritage Site in 1979 for the important story it relates.

Pay your respects to the victims of the Holocaust, while hearing details about life at the camp, where original features, along with personal possessions that belonged to the prisoners, are a reminder of the horrors that should never happen again.

Main features

Place: Krakow
Duration: up to 7 hours
Language:English
Mobile voucher accepted

Additional features

Instant confirmation
Skip the line
Entrance fees included
Guided tour
e-Voucher
Hotel pick up
Transport included

Why you’ll love this…

  • Visit Auschwitz Museum and Birkenau Camp in Oświęcim, one of the most significant places in Poland
  • Learn about the lives of those who died and view their belongings at the museum
  • Hear how the camps were operated and the inhuman conditions of its prisoners

Important to know

Not allowed:

  • Baby carriages and luggage larger than 30 x 20 x 10 cm are not permitted inside the museum

Know in advance:

  • All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
  • Pick-up for this tour can be between 5:30AM and 3:00PM (with the possibility of earlier or later times), so be prepared for possible changes. It is recommended to reserve a full day for this tour.
  • The time provided in the booking and your voucher (9:30AM) is the most common time provided by the museum and does not depend on the local operator. The exact pick-up time will be confirmed by customer service or the driver on the day before the tour.
  • Due to the extremely high visitors’ volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you will be informed and if possible, offered an alternative date or program
  • All visitors are required to pass through security checks before entering the museum grounds

Remember to bring:

  • ID or passport (the museum requires a personal ticket for each guest)

Cancellation policy

Please note that this experience is non-refundable, even if cancelled in advance.


What’s included

  • Guided tour
  • Transportation in air-conditioned vehicle
  • Hotel pick-up and drop-off
  • Driver
  • Entrance ticket

Booking fee

Good news! No extra fees are applied to this booking.


Location

Meeting point:

Pickup service from your accommodation in Krakow. Please, leave your pickup location at checkout.

Provider

THOUSAND MILES SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ


What people say about this experience

4.6/5

All reviews are verified

Based on 113 reviews


Review categories

Safety

5/5

Service

4.2/5

Staff

4.2/5

Value for money

3.8/5


73%
20%
4%
0%
3%

Sort by:

  • W

    Watson family

    Travelled with family


    23 May 2026
    3.8

    United Kingdom

    Found this he experience was very informative, but felt rushed. I found that there was as a lot to take in but had to keep moving.

  • D

    Dora

    Travelled as a couple


    22 May 2026
    5

    United Kingdom

    Great service from start to finish

  • E

    Emma

    Travelled as a couple


    11 May 2026
    5

    United Kingdom

    The whole experience from start to finish was well organised I would definitely recommend this trip if you visit krakow

  • J

    Julie

    Travelled as a couple


    21 April 2026
    5

    United Kingdom

    It was an amazing experience guide was very knowledgeable

  • K

    Karen

    Travelled with family


    19 April 2026
    5

    United Kingdom

    It all went smoothly. From the pick up with the very helpful and informative driver Tomas to the excellent guide around Auschwitz. It wasn’t rushed at all and we were able to walk around leisurely and look at everything. Very informative but hard hitting.

  • C

    Claire

    Travelled as a couple


    11 March 2026
    3.8

    United Kingdom

    When booking this trip we booked for 0930. We then received a number of emails changing our time for pick eventually we then got told over the phone that we were to be picked up at 1220pm. We had no choice but to agree due to landing in Poland the day before and not having enough time to rearrange on another day. I would recommend people to organise this yourself when you arrive in Poland and it is also cheaper doing it this way.