Travel in style from start to finish with the full VIP service at Montego Bay airport. Avoid all the usual hassle as the team from Club Mobay assist you on both arrival and departure. Kick off your holiday with fast track through customs, security and immigration. Then on your return journey, enjoy access to the all-inclusive departure lounge.

You'll experience Jamaican hospitality as its best on landing. Met by the Club Mobay team, you'll feel like a true VIP when you see them holding a paddle card with your name. Whisking you through dedicated priority lanes for customs, security and immigration, you'll be shown to the arrival VIP lounge with comfortable seating, where you can enjoy drinks and snacks or read the newspaper as you wait for your transfer. Before you know it, you'll be on your way to the hotel.

And for the journey home, once you've checked in, the VIP service sees you sail through fast track security and into the comfortable departure lounge. There's complimentary drinks, snacks and Wi-Fi, as well as a separate lounge for families, complete with a play area for kids. You can even indulge in one final act of holiday pampering at the Club Mobay in-house spa. It's your holiday, so why not travel in style?

Important - Please complete all flight details in order for your booking to be confirmed:

Departure Lounge: Fill in the flight number and departure date

Arrival & Departure Lounge: Fill in the arrival & departure flight numbers & dates

Arrival Lounge: Fill in the flight number and arrival date

What travellers are saying

AI snapshot

4.4/5

Generated from real customer reviews

Overwhelmingly positive feedback highlights efficient, fast-track services, excellent staff friendliness, and welcoming lounges with good food and drink options. Common criticisms involve limited food variety, occasional disorganization, and misleading service descriptions. Despite minor issues, the overall sentiment is highly favorable, emphasizing value for money and stress-free airport experiences.

What people say about this experience

4.4/5

All reviews are verified

Based on 1450 reviews

Review categories

Safety

4.2/5

Service

3.8/5

Staff

4.2/5

Value for money

3/5

All ratings (1450)

5 stars (866)

60%

4 stars (377)

26%

3 stars (165)

11%

2 stars (18)

1 star (24)

H
Helen Glasgow
Travelled with family
8 July 2026
3.8
United Kingdom
As Tui offer this why don't you put all the luggage for VIp passengers together in the hold so that it comes off first and we can actually have some time in the arrivals lounge. We have to stand and wait for luggage, we, take our own luggage off the belt while the staff meme watches and waited for a tip and by the time you finally get it and go to the lounge you've 20 minutes maximum. Hardly value for money. It says VIp but you're really missing a trick with the luggage
S
Sharon J
Travelled with family
8 July 2026
1.8
United Kingdom
My daughter and I arrived at Club Mobay and ordered a drink. We only had an hour as check in took so long. The most expensive diet cokes of my life as our names were called for random bag checks so unable to use the facilities. We did check out the food when we arrived but there were a few sandwiches with flies on, lots of patties, some salad, an empty dessert tray and crackers. For me personally, I wish I hadn’t bothered.
L
Ladelle
Travelled as a couple
7 July 2026
5
United Kingdom
Staff was friendly, food was nice, didn’t like that we had to sit on bar stools instead of table & chairs
M
Michael
Travelled as a couple
6 July 2026
1.8
United Kingdom
I booked the airport lounge at Manchester Airport but when we got to the vip lounge in Terminal 2 I was told that there was no record of my booking an was told it might be in Terminal 3 which was too far away so I had to pay again £110 to gain entrance to the lounge. Was not happy at having to pay again I already paid £83 originally. I would like a refund of the £83 please. Booking Number ********** i have the bank statement showing a paid £110 21/06/26 Original was booked with Tui fort Bham
O
One Love
Travelled as a couple
3 July 2026
5
United Kingdom
Everything was great. Food serving staff very professional and helpful. Regrettably the young lady in the departure hall at the start of the vip experience was very brusque and offhand. I tried to get her to smile but nothing!! Pity as this will be a lasting memory of our holiday. Additionally I remembered her from our trip last year when she was just as impersonal.
C
Carole
Travelled as a couple
27 June 2026
5
United Kingdom
Everything was quick and easy. very enjoyable.