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Xel-Há ticket

4.6/5
8 reviews

A theme park with a difference, Xel-Há is where nature lovers can immerse themselves in the very best that the Riviera Maya has to offer. You'll swim, snorkel, zipline and soak up the thrilling atmosphere of this tropical adventure park while enjoying a great family day out.

Discover mystical caves set in the heart of the jungle, snorkel down the river as you admire the wildlife around you, leap from the ‘cliff of courage' into the refreshing water beneath you and zipline across the river – the fun never ends. You'll also be able to enjoy the calm surroundings of unspoiled nature or walk, cycle and take the mini-train along jungle paths to admire species of flora and fauna in their natural habitat.

Last but not least, you'll be able to relax at the beach, bars and restaurant – with food and drinks included. And you can learn all about the Maya legends surrounding Xel-Há, too. It's a place of great beauty, where you and all the family can experience a different side to Mexico.

Main features

Free cancellation
Place: Riviera Maya / Playa del Carmen
Duration: more than 8 hours
Mobile voucher accepted

Additional features

Entrance Fees Included
Instant confirmation
e-Voucher

Why you’ll love this…

  • Family day out in Xel-Há
  • Snorkelling, ziplines, cliff jumps, cave swimming
  • Nature walks

Important to know

  • Bring bathing gear and sunblock
  • Bring biodegradable insect repellent
  • Bring money for extras or gratuities
  • Transfers not included
  • Bring suitable footwear
  • Not suitable for guests with reduced mobility
  • Some entrance fees and optional extras are payable locally

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Lifejacket
  • Admission fees
  • Locker
  • Equipment
  • Snorkel stops
  • Swim stops

Booking fee

Good news! No extra fees are applied to this booking.


Location

Provider

TUI MEXICANA SA DE CV


What people say about this experience

4.6/5

All reviews are verified

Based on 8 reviews


Review categories

Value for money

3.8/5

Service

3.8/5

Safety

3.8/5

Staff

3.8/5


75%
13%
13%
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Sort by:

  • S

    Shazaraz

    Traveled as a couple


    April 23, 2026
    3.8

    United Kingdom

    You can’t use your own sunscreen and are given biodegradable sachets. Unfortunately, although we applied after lunch we both got badly burnt. Recommend you wear a long sleeved rash vest or similar..

  • M

    Mart

    Traveled with family


    April 15, 2026
    4.6

    United Kingdom

    So much to do in such a beautiful setting, a real fun packed day for all the family. Also great to get all inclusive food and drink too. Simple booking process, with free cancellation. Very pricey but we are finding all Mexico trips are the same too be honest.

  • S

    Sam Sinclair

    Traveled as a couple


    February 8, 2026
    3

    United Kingdom

    Enjoyed the day, but the main reason for the low score was the fact my wife got food poisoning from here! We ate the same food all the week the only day we didn’t was at this excursion, luckily it was towards the back end of the holiday but still not good enough. Ruined the last days of our holiday. The place is nice and staff where helpful but just can’t get over its ruined our holiday unfortunately!

  • K

    KennethK

    Traveled with family


    July 22, 2025
    5

    Norway

  • A

    Aleksejs

    Traveled with a group of friends


    May 6, 2025
    5

    United Kingdom

  • J

    Jus

    Traveled as a couple


    July 22, 2024
    5

    United Kingdom

    We didn't booked the guided tour just tickets only