Name: Puerto Aventuras swim with manatees experience and optional cruise
Brand: TUI
SKU: b5cf2bdf-76ff-467f-a0a8-145ca2ca2f5d
Price: 51 EUR
Availability: InStock
Rating: 4.36 (18 reviews)

Important to know

Please arrive at least 30-minutes prior to your experience time to allow for safety briefings
For safety reasons, expectant mothers of more than five months can't participate, however expectant mothers of less than five months can participate in this experience only if accompanied by another adult and after signing a waiver
Infants from one to five years old with a height of up to 119cm and minors from age six to 12 years old with a height of up to 120cm may participate in the manatee experience when accompanied by one paying adult
To protect the reef, suncream, even reef safe and biodegradable suncreams, are not allowed, so consider wearing a rash vest or swimming gear with full coverage for sun protection
The government tax for activities involving swimming with marine animals in dolphinariums isn't included. It needs to be paid directly at check-in and costs $50 USD per person aged six and over. The funds collected from this tax go directly toward the protection of marine species in Quintana Roo.
Transportation can be booked with an additional charge of $10 USD per person from hotels in Riviera Maya or $30 USD per person from hotels in Cancun and needs to be paid during check-in
There's a dock fee of $10 USD per person to be paid during check-in
Life jackets are included and mandatory
For safety reasons, the use of cameras in the water is not allowed, however an individual photo package is available
Just so you know, the last manatee program of the day is not available to combine with a catamaran trip
Remember to bring swimwear, a towel and extra money for photos, souvenirs or tips
Not suitable for expectant mothers
Not suitable for guests with cardiac or respiratory problems
Not suitable for guests who can't swim
Not suitable for guests with poor health
Bring money for extras or gratuities
Bring a towel
Children must be supervised by an adult (over 18 years) at all time
Height, weight and/or age restrictions may apply
Bring biodegradable insect repellent
Transfer is available for an extra charge
Some entrance fees and optional extras are payable locally
Subject to weather conditions
Please note that all times are approximate and subject to change

What people say about this experience

4.4/5

All reviews are verified

Based on 18 reviews

Review categories

Staff

4.3/5

Safety

5/5

Service

5/5

Value for money

5/5

All ratings (18)

5 stars (11)

61%

4 stars (6)

33%

3 stars (0)

2 stars (1)

1 star (0)

J
Julie B
Traveled as a couple
July 31, 2026
5
United Kingdom
Everything ran smoothly, the pickup and welcome at the centre was great. The actual experience was so well carried out. The staff were so knowledgeable and wanted you to have the best time. I swam with manatees, such an amazing memory.
R
Rachel
Traveled with family
May 23, 2026
1.8
United Kingdom
The picks up times changed 3 times and I ended up missing the bus, but managed to get on a later trip and was charged extra Not good and very disappointing experience
S
Sally
Traveled as a couple
May 22, 2026
5
United Kingdom
It was a very good experience you get to feed them in the water and touch them the staff was good as to explain all about them .
M
Maria
Traveled as a couple
February 5, 2026
5
Germany
J
Jodie
Traveled with family
October 6, 2025
4.6
United Kingdom
The experience was great. We arrived a short while before our experience and the pick up was 1.5 hours later so no waiting around. We were offered a delayed pick up if we wanting to have a walk around which we now wish we had taken up and the marina itself had a load of cafes and areas to explore.
B
Bielsas boy
Traveled as a couple
September 12, 2025
4.6
United Kingdom
We went for the manatee experience. The staff who looked after the animals were very knowledgeable friendly. We had plenty of time in the water feeding and interacting with the manatees. Would recommend.