Name: Garrafon Natural Reef Park catamaran cruise and dolphin experience – special offer for two
Brand: TUI
SKU: 97afd8b6-08d2-4c14-9f77-920377192ab9
Price: 246 GBP
Availability: InStock
Rating: 4.46 (167 reviews)

Important to know

Photos, souvenirs, snack bar and coffee shop are not included
Available from hotels in Cancun area only
Adults are considered from 13 years old, children are considered from 6 years old, and children up to 5 years old are considered infants - infant access is included for each paying adult
For safety reasons, snorkelling is only for ages 10 to 60 years old, children under 16 must be accompanied by an adult
Snorkelling is not recommended for people with a history of heart problems, asthma, diabetes, epilepsy, use of heart medication, or any other significant medical condition
Guests who are more than five months pregnant will not be able to participate in water activities or zip-lining
All passengers pay the dock usage fee, from 6 years of age
To participate in the zip-lining activity, the maximum allowed weight is 130 kg and minimum height is 1.10m
Senior or disabled guests will need to speak with the recreational supervision area to check if individuals are safe to participate
The minimum height to participate in kayaking is 1.30m and children must be accompanied by an adult
All activities are subject to weather and operational conditions of the day, as well as safety personnel evaluation
The use of life jackets is mandatory in water activities
Registration to participate in the Temazcal ceremony must be done in advance at the information desk, there's a maximum of 20 participants per session and this one is for adults only
Policies may be modified without prior notice when safety circumstances require it
This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts.The standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures.
Bring money for extras or gratuities
Not suitable for guests with cardiac or respiratory problems
Not suitable for those with reduced mobility
Not suitable for families with small children
Not suitable for guests who can't swim
Not suitable for expectant mothers or guests with back problems
Not suitable for guests with poor health
Bring a towel
Please note that all times are approximate and subject to change
English-speaking guide for all nationalities
Height, weight and/or age restrictions may apply
Children must be supervised by an adult (over 18 years) at all time
Bring bathing gear and sunblock
Subject to weather conditions
Some entrance fees and optional extras are payable locally

What people say about this experience

4.5/5

All reviews are verified

Based on 167 reviews

Review categories

Safety

5/5

Service

5/5

Staff

5/5

Value for money

5/5

All ratings (167)

5 stars (117)

70%

4 stars (29)

17%

3 stars (13)

2 stars (3)

1 star (5)

L
Lisa Hilsden
Traveled with family
October 2, 2026
5
United Kingdom
The weather let the trip down Great day out though if the weather is on your side, unfortunately we could not do some of the activities due to the weather. I didn’t think much of the dolphin trainer as we went in first and was right at the back and we couldn’t hear her! I even told the tour staff that my daughter wore hearing aids. My daughter said she didn’t feel she was treated fairly as the dolphins would not interact with us as we were left until last and they had had enough by then.
M
Mitch
Traveled as a couple
September 20, 2026
5
United Kingdom
The Captain and staff were. Brilliant
M
Michelle
Traveled as a couple
August 12, 2026
5
United Kingdom
Absolutely amazing trip the Dolphins & Manatees were beautiful and so well looked after. Highly recommend this trip
L
Lisa
Traveled with a group of friends
July 31, 2026
5
United Kingdom
This was one of the best trips we’ve been on. The location was stunning and there were so many things to do. It was our sons birthday and it was an incredible treat that we’ll never forget
W
White
Traveled with family
August 9, 2026
5
United Kingdom
2 for 1 , was worth it, wouldnt have paid full price
D
Dipesh
July 27, 2026
5
United Kingdom
Was very happy with overall service from transfers to the actual day. Guides were very good and made sure they explained everything in both Spanish and English