Name: Dolphin encounter at Puerto Aventuras
Brand: TUI
SKU: ebb1e597-fb8e-49c5-8838-80a045f3400e
Price: 952 NOK
Availability: InStock
Rating: 4.48 (20 reviews)

Important to know

Transfer available for USD 15.00 per person – enquire with your TUI Rep
Children over 13 years over 140cm in height can take part alone but must pay adult price
Children who are between 1.2m and 1.39m talls must be accompanied by an adult for the dolphin interactions
Infants aged between one and five can take part free of charge, but must be accompanied by a paying adult
For clarity, for this experience children are considered from six to 12 years old. Adults are regarded as anyone aged 13 and above
Behaviours you will experience during the encounter include a handshake, hug and hand target
Please note, this type of dolphin swim is an interaction enjoyed from a platform in the water
Photos aren't included
The buffet lunch isn't available for the 3.00pm slot
The government tax for this activity is not included and 50 Mexican Pesos per person is paid directly at check-in
This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation effortsThe standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures
You can't wear suncream or tanning products during the dolphin program, since some of the chemicals in them could be harmful to the animals
Jewellery or accessories that can easily come off aren't allowed to be worn during the dolphin program
Electronic devices aren't allowed during the dolphin program
We recommend bring some cash with you so you can buy photos or souvenirs
This experience is recommended for anyone who has heart conditions, asthma, diabetes, epilepsy, takes heart medication. Anyone concerned about their physical condition or medical history should consult their physician before taking part in any strenuous activity
In accordance with Article 60 of the Q. Roo Finance Law, a state tax (ISEPAAA) of MX$50 per person (ages six and up) must be paid at check-in for activities involving dolphins
Not suitable for expectant mothers or guests with back problems
Not suitable for those with reduced mobility
Not suitable for families with small children
Bring biodegradable insect repellent
Bring a towel
Bring a hat
Bring money for extras or gratuities
Some entrance fees and optional extras are payable locally
English-speaking guide for all nationalities
Children must be supervised by an adult (over 18 years) at all time
Height, weight and/or age restrictions may apply
Suitable for beginners or first-time participants
Not suitable for guests with cardiac or respiratory problems

What people say about this experience

4.5/5

All reviews are verified

Based on 20 reviews

Review categories

Value for money

4.1/5

Service

4.6/5

Safety

4.6/5

Staff

4.6/5

All ratings (20)

5 stars (11)

55%

4 stars (7)

35%

3 stars (2)

10%

2 stars (0)

1 star (0)

S
Susan tiwarri
Traveled with family
February 14, 2025
5
United Kingdom
The whole experience was very good. Staff very informative and friendly
U
Unbelievably amazing!
Traveled with a group of friends
September 28, 2024
5
United Kingdom
This was amazing! One of the best things I have done. Everyone was friendly. It was well organised and ran on time. Pick up worked really well. I had the .minibus to myself! Would highly recommend.
L
Lisa
Traveled as a couple
November 1, 2023
5
United Kingdom
The experience with the dolphins was absolutely amazing the trainer was brilliant as I'm nervous in deep water but she kept me calm. The only down to this was we got told 4-8 hrs but that wasn't the case. Lunch was included but we didn't get lunch which we paid for as it opened at 11am and we left 11.30 so had to spend money at the coffee shop. The photos were expensive but totally worth it. The dolphins were the best bit. I would book it again just don't expect lunch as its a con!!
G
Gillies
Traveled with family
August 5, 2023
5
United Kingdom
The staff are very knowledgeable and friendly. The Manitees and Dolphins are beautiful.
G
G D
Traveled as a couple
June 7, 2023
5
United Kingdom
We absolutely loved our encounter with the dolphins, truly interactive and educational. We would most definitely do this again.
Y
Yvette Smith
Traveled as a couple
June 27, 2022
5
United Kingdom
It was a fantastic experience. The only problem was we are husband and wife going together but couldn't have a photograph together with the dolphin as they were selling one photo for nearly £40. We wanted one together but you had to have seperate and buy two at a phenomenal cost. Only bought one my husband had done as I had done it before. This was disappointing and a lovely experience ending with the photography team trying to get money off you. You pay enough for the trip. Not right......