Extreme Tulum tour with ATV, ruins and cenote

Our Guide Andreas was extremely knowledgable and very helpful. 5 star service.

Great trip and a special thanks to our driver/ guide Bam Bam.

La journée était très bien organisé, le guide super sympa. L'activité vraiment très enrichissante au niveau culturelle. La visite de la grotte vraiment impressionnante. Nous avons un peu moins apprécié l'activité quad parce que nous n'avions pas anticipé que l'expérience serait difficile physiquement au vu de notre âge, mais sans regret , nous ferons plus attention la prochaine fois. Vraiment très belle journée, je recommande

Overall, we were very happy with the excursion, but unfortunately our guide, Henry, significantly affected our experience. At Tulum, he provided information, but constantly rushed us and we were left for over an hour in the heat without water, with no proper opportunity to hydrate. At the cenote, we were given virtually no information or explanation and again felt rushed through the experience.

The cenote swim was simply gorgeous. Could have only been improved by having longer in there but we appreciate that it is only so big so only so many people could go in at one time. They tell you there's little point looking under the water but there is! ATVs were so much fun!! Muddy puddles and big smiles ?? The ruins were lovely but needed longer there to make the most of the site and the market that was there. Guides were amazing and a fabulous day overall.

Extremely disappointed in the extra charge for access to national park, I wasn’t best pleased with this being an added cost in the first place but to turn up and find out that the $20 is per person with as a family with 2 children this was $80 that was in expected and not mentioned any where by TUI it mentions a $20 charge extra but nothing about per person, very misleading. All these costs should be included when you pay over £430 for a single day trip. Shocking from TUI. Trip itself was good