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Delphinus Dolphin Experiences at Puerto Morelos

4.7/5
10 reviews

Swimming with dolphins is the stuff holiday dreams are made of. Put a big tick on your bucket list with the range of experiences on offer at Delphinus. From couple's swims and one-on-one interactions, to family options for up to six of your nearest and dearest, Delphinus' team of experts will help you make memories in Mexico that'll last a lifetime.

Main features

Free cancellation
Place: Cancun
Duration: from 2 hours to 4 hours
Language:Spanish, English
Mobile voucher accepted

Additional features

Guided tour
Instant confirmation
E-Voucher
Hotel pick up

Why you’ll love this…

  • You can choose from a range of dolphin experiences in Mexico
  • You'll interact and swim freely with dolphins
  • An expert trainer will share fascinating insights about dolphin behaviours

Important to know

  • For the safety of our dolphins, it's prohibited to enter the habitat with cameras or phones
  • Transport is organised by the venue and costs USD 10.00 per person, see your TUI Rep for details
  • Children under eight must be accompanied at all times during dolphin activities
  • Government-mandated tax: A fee of $50.00 MXN per person (including children) will be collected at check-in, in accordance with Article 60 of the Tax on Activities with Aquatic Animals
  • Not suitable for guests who suffer from claustrophobia
  • Not suitable for expectant mothers or guests with back problems
  • Not suitable for guests with reduced mobility
  • Not suitable for wheelchairs
  • Bring a towel
  • Bring biodegradable insect repellent
  • Bring money for extras or gratuities
  • Bring bathing gear and sunblock
  • Food and drinks not included
  • Sun loungers not included
  • Please note that all times are approximate and subject to change
  • English-speaking guide for all nationalities
  • Cameras are not allowed during the show
  • Transfers not included

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Admission fees
  • Guide
  • Instructor
  • Equipment
  • Dolphin Swim
  • Show
  • Guided tour

Booking fee

Good news! No extra fees are applied to this booking.


Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI MEXICANA SA DE CV


What people say about this experience

4.7/5

All reviews are verified

Based on 10 reviews


Review categories

Value for money

4.7/5

Service

4.8/5

Safety

4.8/5

Staff

4.8/5


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Sort by:

  • A

    Amy

    Travelled with family


    21 August 2025
    3.8

    United Kingdom

    The time in the water with the dolphin was great and everyone enjoyed, however the price of the photo packages were extortionate and so unreasonable considering the amount paid to do the actual experience.

  • P

    PML

    Travelled with family


    15 July 2025
    5

    United Kingdom

    Brilliant experience. The only down side is the pressure to buy photographs and not being able to purchase certain individual pictures. Having to buy a package is so expensive.

  • M

    Manon DVN

    Travelled as a couple


    24 September 2025
    5

    France

  • Z

    Zoe

    Travelled with family


    19 August 2025
    5

    United Kingdom

  • S

    Sue

    Travelled as a couple


    13 November 2024
    5

    United Kingdom

    Excellent morning. Collection and drop off was efficient. Very expensive to purchase photos.

  • H

    Helen

    Travelled as a couple


    8 September 2024
    5

    United Kingdom

    The experience was excellent. The interaction with the dolphins was absolutely amazing. The staff were great at getting you involved with the whole experience. The information given about dolphins was good but we would have liked to have had a video or more information from the staff themselves.

Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +44 121 468 3145