Enjoy 10% off our TUI Collection experiences. Simply access or create your myTUI account to get the code. Click here Valid until 28.02.2026
Menu
Cart

Cirque du Soleil JOYÀ Riviera Maya entrance ticket

4.6/5
15 reviews

A chance to experience the world-famous aerial acrobatics of Cirque du Soleil – but with a Mexican twist. You'll enjoy pre-show canapés treats and champagne before the awe-inspiring acrobatics really kick off at Cirque du Soleil JOYÀ. Without doubt, one of the most exhilarating nights in the Riviera Maya.

Stroll along a wooden walkway, which winds its way around a lake, and make sure to look out for the characters spinning fire-lit batons on board canoes. Take your seat right up close to the action before the rest of the audience, so you can enjoy your champagne and appetisers in a leisurely manner.

When the show starts, you'll be treated to an out-of-this-world set – acrobats soaring across the ceiling and daredevil motorcyclists on stage. And, of course, it comes with a Mexican twist, from the dinosaur-destroying meteor that landed in the Yucatan peninsula to a homage to the migrating monarch butterflies. Cirque du Soleil JOYÀ – a night of fantasy and pulsating entertainment.

You have four options when it comes to how you want to see the show:

High Stool & Show-Only Experience: This includes entrance for the show only, with no food or drinks, though you can buy drinks and popcorn from the bar. High Stool sections are on the sides of the theatre.

Show & Dinner Experience: This includes a three-course dinner with premium seating for the show and half a bottle of champagne per person.

Show, Premium Seats, Drinks, & Appetizers Experience: This includes Champagne, wine, or soft drinks with gourmet appetizers.

VIP Show & Dinner Experience: This includes a welcome cocktail, three-course dinner, and preferential seating with unlimited champagne.

Main features

Place: Cancun
Duration: from 2 hours to 4 hours
Language:Spanish, English
Mobile voucher accepted

Additional features

Entrance fees included
Instant confirmation
Rainy day
E-Voucher
Wheelchair access

Why you’ll love this…

  • Pre-show appetisers and champagne
  • Great seats with pre-seating
  • Cirque du Soleil JOYÀ performance

Important to know

  • 100% cancellation charge applies if this excursion is cancelled after booking
  • Transportation is not included but can be arranged at an extra cost
  • The use of cameras is not permitted during the show
  • Please note that schedules may vary by day and are updated monthly
  • Not all schedules are available every day, so please confirm the schedule with an agent or hotel representative before booking
  • Check-in time for experiences with dinner start from 17:00, 18:00, 19:00 and 20:15
  • The duration of the show is 80 minutes with no intermission
  • Children between the ages of 3 and 9 years are eligible for a discounted price
  • Infants under 3 years are free but it is not recommended. They will not have an assigned seat, and parents must sign a waiver about the possibility of loud sounds and flashing lights. If an infant starts crying, parents may be asked to temporarily step outside the theatre
  • Bring valid ID – you'll be asked to present this on arrival
  • Please note that there is no service of food and drinks during the show
  • The Show & Dinner Experience package offers earlier access to the theatre and a three-course dinner with half a bottle of champagne per person and live music during the meal. Guests may access the theatre 20 minutes prior to the entry time of the experience, though we recommend arriving to the theatre 60 minutes prior
  • The Show, Premium Seats, Drinks, & Appetizers Experience includes appetizers that consist of seven canapes. Guests may access the theatre 50-60 minutes prior to the entry time for the experience, though we recommend arriving 60 minutes prior.
  • The VIP Show & Dinner Experience package offers earlier access to the theatre, a welcome cocktail in the VIP lounge, and a three-course dinner with live music and unlimited champagne during the meal. Guests may access the theatre 30 minutes prior to entry time for the experience, though we recommend arriving 60 minutes prior
  • Suitable for wheelchairs
  • Suitable for those with reduced mobility
  • This tour involves unpredictable loud noises and/or bright lights which may cause difficulty for those with sensory sensitivity
  • Children must be supervised by an adult (over 18 years) at all time
  • Bring your passport or official EU identification
  • Transfers not included
  • Transfer is available for an extra charge
  • Please inform us of any dietary requirements you have at time of booking

Cancellation policy

Please note that this experience is non-refundable, even if cancelled in advance.


What’s included

  • Admission fees
  • Show
  • Ticket to the show
  • Access to pre-show entertainment
  • Champagne – if selected
  • Canapés – if selected
  • Dinner – if selected
  • Transfers from Cancun available on request

Booking fee

Good news! No extra fees are applied to this booking.


Location

Federal Highway Cancun – Chetumal, Km 48, 77710 Riviera Maya, Playa del Carmen, Quintana Roo, Mexico

Provider

TUI MEXICANA SA DE CV


What people say about this experience

4.6/5

All reviews are verified

Based on 15 reviews


Review categories

Safety

4.7/5

Service

4.7/5

Value for money

4.6/5

Staff

4.7/5


67%
27%
7%
0%
0%

Sort by:

  • C

    Chris

    Travelled with family


    7 August 2025
    5

    United States of America

    Booking with TUI was a waste of time. The ticket didn’t have the correct show times for the day and customer services took 4 days to tell me which show I could watch. They also offered transport as part of the booking only for me to find out after the 4 days that this was a 3 mile walk away and would cost more than a taxi from the hotel. The show on the hand was amazing and I’d highly recommend going (just don’t bother booking through TUI).

  • N

    Noel

    Travelled as a couple


    19 January 2025
    5

    United States of America

    Would definitely recommend this experience. We booked the show with canapés and champagne which were presented and tasted amazing (even all the cutlery was edible ??). Seats had a great view and the area and show was spellbinding from start to finish. Only. Thing to raise is timings of the show are confusing on the ticket, 3 times are shown but think there is only one which starts at 20.00. We arrived at 19.00 for the pre show entertainment which was perfect.

  • I

    Ian Williams

    Travelled as a couple


    28 July 2024
    3

    United States of America

    The show itself was good but we booked drinks and canapes, on the ticket it said 7pm canapes,the rep said 1 hour in a taxi which took 30 mins. On arrival between5.30 till 6 ( not to be late ) we were told the show was not until 9pm and we could not be seated till 8.15.????. Why the ********** advertise canapes 7pm was stuck for 2hrs waiting. ????????

  • I

    I . O . Straughan

    Solo traveller


    29 June 2024
    5

    United States of America

    Excellent and worth every penny

  • S

    Sarah

    Travelled as a couple


    15 June 2024
    5

    United Kingdom

    Just need to make sure that the customer knows to exchange the downloaded tui ticket at the box office on arrival

  • M

    Martyn

    Travelled as a couple


    26 April 2024
    3.8

    United States of America

    Excellent Show, however we booked for 7pm performance, we arrived in good time (5:30) as advised by TUI Rep to find performance had been changed to 9pm but we hadn't been informed, do had a long wait and additional Taxi charge due to waiting time

Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +44 121 468 3145