Punta Cana Dolphin Swim Tour

We are a family of four, two of which are in the disabled category. So on occasion we are limited to our activities, not here though. This facility and its staff are absolutely first class and are equipped to handle absolutely everyone, regardless of their needs. The staff took their time with us and had more patience than most people would ever expect them too, without any issue. We give the facilities and staff a 10/10 and the Dolphins

tui is very unorganised dont tell you want you need to do third party companies are better and you feel looked after not like with tui just tskes your money and say nothing

This was the worst experience we ever had. I wish I could have my money back.

The excursion is overpriced, the interaction with dolphins is about 15 minutes altogether. All the trainer was worried about was looking at the camera rather than looking at the dolphin. If you don’t speak Spanish you’re very limited in communication. Paid for photos and they sent wrong ones. Contacted all possible emails to correct the issue but they won’t engage.

It was amazing getting to swim and interact with the dolphins, however when we got there they made us wait for about 45mins - 1hr just to get in the park. We also noticed some people only paid for interaction package however they got the full 2 dolphin experience like ourselves so we paid nearly double if not more for them to have the same experience! You’re not allowed to take your own photos and the rate they charge was quite high. But being with the dolphins I highly recommend for all ages