Forget the stress of organizing transport and book this one-way transfer service to your requested location. Pre-book a private transfer by air-conditioned vehicle. Enjoy a door-to-door service that is both relaxed and efficient.

Your driver will meet you on arrival and will be holding a sign with your name on it for ease of contact. While they take care of your belongings, you can refresh yourself from your flight.

This service can be booked for Cat Bi Airport to hotel in Tuan Chau or Ha Long or vice versa.

Vehicle Options:

Car (4-seater vehicle): Maximum 2 passengers
Van (7-seater vehicle): Maximum 3 passengers
Bus (16-seater vehicle): Maximum 8 passengers

Why you’ll love this…

Relax in air-conditioned comfort to your destination
Take the worry out of navigating unfamiliar roads
Receive a warm greeting and baggage assistance on arrival

Important to know

Extra fees to be paid on site:

Surcharge: Over time (per hour): 11/11/14 USD for Car/Van/Bus (paid to transfer operator)
Late/Early surcharge from 10.00 pm to 5.00 am: 9/11/11 USD for Car/Van/Bus (paid to transfer operator)

Know in advance:

Each passenger is allowed to have one 24 inch (22 inch x 11 inch x 9 inch) sized luggage with a maximum weight of 20kg and 1 small personal bag that is free of charge
Extra luggage can be denied or charged at an extra cost if there is no space in the vehicle to accommodate it
The driver will be Vietnamese speaking (other languages available upon request with surcharge)
The customer service team (English speaking) is available on WhatsApp 24/7. Contact info found on the voucher
The transfer service operator will contact you by email/Whatsapp within 24 hours after your booking is made to confirm your travel details
You'll be requested to provide: pick up date and time, number of pax, pick up and drop off point, flight number, full name (all passengers), year of birth (all passengers)
Waiting time: for International flights - 90 minutes. For Domestic flights - 60 minutes. For train station/bus station/hotel: 30 minutes

Cancellation policy

Receive a 100% refund if you cancel up to 24 hours before the experience begins.

What’s included

One-way private transfer
Private air-conditioned vehicle
Professional driver
Toll fees

What’s not included

Tips (optional)

Booking fee

Good news! No extra fees are applied to this booking.

Location

Meeting point:

Please confirm your flight details, hotel and pick up time with the local operator 24 hours before the transfer date. Your driver will meet you on arrival and will be holding a sign with your name from Cat Bi Airport or hotel in Tuan Chau or Ha Long.