Just south of Playa del Carmen, you'll find Puerto Aventuras, which literally means ‘port of adventure' – and you're in for one on this day out. You'll begin with the Royal Dolphin Connection experience, where you'll learn about these beautiful creatures before you interact with two dolphins and see beautiful manatees, too. Then, you'll head out into those famously blue Caribbean waters for a laidback catamaran cruise – by the way, your lunch and drinks on board are included.

Please do not book with this company. We booked a trip with dolphins and catarmaran but as others have reported the catarmaran gets cancelled with no option to reschedule. We tried to cancel everything or rebook and they refused, basically saying if we dont do part of the tour we will be left there. Now we’re trying to claim back costs and they have lied saying we accepted an alternative trip which we did not. Refund via chargeback has been requested from bank. Tui refused to help us.

Had an amazing time dolphins fantastic and the manatees the catamaran staff was excellent. Our rep had to change day as weather was not good for day of booking she accommodated the change overall experience fantastic would highly recommend

Catamaran trip cancelled. No refund for this part of the trip.

An amazing day from start to finish. Coach pick up was really smooth and we arrived in plenty of time. Lots of time with the Dolphins and Manatees and catamaran ride after finished it off perfectly. Staff were so helpful and made sure our 7 year old could access the activities so she didn’t miss out. Only downside is the cost of the photos afterwards! Highly recommend.

Excursion was absolutely the best! My favourite we done. Just would never book through trips through TUI after this holiday

Overall the the experience with the dolphins and the manatees was excellent however the transfer was an hour late, I ended up having to contact tui twice and still did not any confirmation on what happened

Why you’ll love this…

There's playtime with the dolphins in the Royal Dolphin Connection session at Puerto Aventuras
You'll head out into the Caribbean Sea on board a catamaran for a laidback sailing
Your lunch and drinks are included, and you can choose a photo package to remember your day

Important to know

This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts.The standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures.
Not suitable for expectant mothers
Not suitable for families with small children
Children must be supervised by an adult (over 18 years) at all time
Height, weight and/or age restrictions may apply
Bring bathing gear and sunblock
Bring a towel
Bring a hat
Bring money for extras or gratuities
Subject to weather conditions
Please note that all times are approximate and subject to change
English-speaking guide for all nationalities

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.

What’s included

Dolphin Swim
Transport
Admission fees
Catamaran cruise
Lunch
Soft drinks
Locker
Lifejacket

Booking fee

Good news! No extra fees are applied to this booking.

Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI MEXICANA SA DE CV

What people say about this experience

4/5

All reviews are verified

Based on 8 reviews

Review categories

Service

4.3/5

Safety

4.3/5

Value for money

3.8/5

Staff

4.3/5

All ratings (8)

5 stars (4)

50%

4 stars (2)

25%

3 stars (1)

13%

2 stars (0)

1 star (1)

13%

S
Steve
Traveled with family
August 25, 2025
1
United States of America
Please do not book with this company. We booked a trip with dolphins and catarmaran but as others have reported the catarmaran gets cancelled with no option to reschedule. We tried to cancel everything or rebook and they refused, basically saying if we dont do part of the tour we will be left there. Now we’re trying to claim back costs and they have lied saying we accepted an alternative trip which we did not. Refund via chargeback has been requested from bank. Tui refused to help us.
S
Sharon Lord
Traveled with a group of friends
January 26, 2025
5
United States of America
Had an amazing time dolphins fantastic and the manatees the catamaran staff was excellent. Our rep had to change day as weather was not good for day of booking she accommodated the change overall experience fantastic would highly recommend
F
Faye
Traveled with family
September 13, 2024
4.2
United States of America
Catamaran trip cancelled. No refund for this part of the trip.
G
Gallen
Traveled with family
August 15, 2024
5
United Kingdom
An amazing day from start to finish. Coach pick up was really smooth and we arrived in plenty of time. Lots of time with the Dolphins and Manatees and catamaran ride after finished it off perfectly. Staff were so helpful and made sure our 7 year old could access the activities so she didn’t miss out. Only downside is the cost of the photos afterwards! Highly recommend.
S
Sam
Traveled as a couple
June 20, 2024
5
United States of America
Excursion was absolutely the best! My favourite we done. Just would never book through trips through TUI after this holiday
D
Dannii
Traveled with family
June 15, 2024
5
United Kingdom
Overall the the experience with the dolphins and the manatees was excellent however the transfer was an hour late, I ended up having to contact tui twice and still did not any confirmation on what happened