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Guided tour of Tulum and visit to a modern Maya community

4.5/5
218 reviews

Historic ruins, beaches and swimming in underground caves make this an action-packed morning of discovery. A guided tour of Tulum is followed by a visit to a traditional Maya community. What's more, you'll get to take a dip in a cenote, too. Benito, one of our local guides, says, "most of Tulum dates from the two centuries before Spanish colonisation, so it's a final snapshot of a doomed civilisation. Among the many things you'll learn is the symbolism behind the deities carved into the temples."

First up, explore the remains of the Maya city of Tulum. Your expert guide will show you temples of the Frescoes, the Descending God, the Winds and more. And then there's El Castillo pyramid, whose clifftop location overlooking the Caribbean saw it double as a lighthouse. Nowadays, it's made for Instagram – it's the most photographed location in the Riviera Maya. Gustavo, another of our local guides, says, ‘Tulum is that perfect balance between culture and nature – just look at all the iguanas you'll see lazing around. The ancient Maya appreciated this, and each area represented one of the elements – earth, water, wind and fire.'

Then we'll take some time to look around a Maya village and meet some members of the community. We'll find out about the traditions and customs of the village, before finishing up with a swim in a cenote. These freshwater sinkholes were sacred to the ancient Maya. A bit of snorkelling in this hallowed cavern is the ideal way to round off your experience.

Main features

Free cancellation
Place: Riviera Maya / Playa del Carmen
Duration: from 4 hours to 8 hours
Language:German, Spanish, Danish, English, Finnish, French, Dutch, Norwegian, Polish, Swedish
Mobile voucher accepted

Additional features

Entrance Fees Included
Guided Tour
Instant confirmation
e-Voucher
Hotel pick up

Why choose TUI Collection

We've carefully designed our experiences to help you get the most out of every trip.

Exceptional experiences

Led by friendly expert guides, these authentic experiences are highly rated by customers.

Created with care

Every experience you buy donates to the TUI Care Foundation, which runs environmental and social initiatives worldwide.

Best value guaranteed

If you find the same value experience for a lower price, we'll happily refund the difference.

Why you’ll love this…

  • You'll discover the beautifully located ruins of the historic Maya city of Tulum
  • You can see the temples of the Frescoes, the Descending God and the Winds
  • There are opportunities to take selfies by the clifftop El Castillo pyramid looking over the Caribbean
  • This itinerary visits a modern Maya community to meet the locals and swim in a cenote
  • Your tour is led by an expert local guide with an unrivalled knowledge of Tulum and its history

Important to know

  • Bring bathing gear, comfortable shoes, a hat and sunblock
  • We reccommend biodegradable sunblock as swimming in the cenote will not be permitted without
  • Use of video cameras on the Tulum site is payable locally

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Transport to and from hotels
  • Entrance fees
  • Guide
  • Snacks and a drink

This experience meets the Global Sustainable Tourism Council criteria. By choosing this experience you can protect the places you love, care for the environment and support local communities.

Booking fee

Good news! No extra fees are applied to this booking.


Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI MEXICANA SA DE CV


What people say about this experience

4.5/5

All reviews are verified

Based on 218 reviews


Review categories

Staff

4.6/5

Service

4.6/5

Safety

4.6/5

Value for money

4.3/5


67%
24%
7%
1%
0%

Sort by:

  • S

    Salli

    Traveled as a couple


    December 8, 2025
    4.2

    United States of America

    Our guide Karina was amazing and knowledgeable. We got to both stops (Tulum and Maya village/cenote) before the crowds and were able to roam around freely to look around but also got guided sections. I enjoyed the smaller group as well. The food was not amazing (cold snacks, not many veggie options) but we had time to sit down and buy lunch. The only thing is that we were told it would be a 12-hour trip but it was more 10 hours.

  • E

    Eleanor

    Traveled as a couple


    November 25, 2025
    5

    United States of America

    It was great. Air conditioned mini bus. Snacks and drinks. Knowledgeable guide. Tulum site worth visiting, bigger than expected. Mayan village exceeded expectations, and cenote swim refreshing. It would have been useful to know in advance that there were changing facilities

  • N

    Neil

    Traveled as a couple


    November 21, 2025
    4.6

    United States of America

    Guide Gustavo was very knowledgeable and explained Maya history and culture very clearly.

  • R

    Robert

    Traveled as a couple


    November 14, 2025
    1

    United States of America

    We’re on our fourth TUI holiday and booked the Tulum tour expecting a quality experience. The guide focused only on Italian guests, gave poor explanations, was dismissive, and then read our “anonymous” feedback and made a sarcastic remark, leaving us uncomfortable. The tour fell far below expectations. We won’t book or recommend TUI trips again and request compensation.

  • E

    Emily

    Traveled as a couple


    November 10, 2025
    5

    United Kingdom

    We loved our guide Nadia! She was very very friendly and attentive, taking care of the whole group and making the experience feel personal. It was all super fun, even in the heat we had lots of breaks in the shade and she always found a cool spot to tell us about the ruins. I liked the fact she used the time on the coach to talk to us and make it interesting and informative rather than just a boring coach trip. Everything was explained clearly and we knew what we were doing and when.

  • N

    Natasha

    Traveled as a couple


    November 3, 2025
    5

    United States of America

    I was a little nervous before embarking on the trip but the tour guide and driver were both lovely, the trip was well planned and ran to time. We felt safe and our belonging were safe also at all times which was great. The only improvement would be to share the restrictions of the archaeological area of Tulum beforehand as we didn’t know we couldn’t take plastics.

Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +1 208-744-6464