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Family-friendly Coco Bongo sunset show in Playa del Carmen

3.3/5
7 reviews

Get ready for an evening at the Coco Bongo Sunset Show, a family-friendly twist on the iconic Coco Bongo experience. This event delivers the same electrifying performances and impressive audiovisual displays as the nighttime events, but with an extra focus on family fun. Adults can take their pick from an open bar, while kids have access to unlimited soft drinks – it's the perfect way to spend an evening out together.

Main features

Free cancellation
Place: Riviera Maya / Playa del Carmen
Duration: from 2 hours to 4 hours
Language:Spanish, English
Mobile voucher accepted

Additional features

Instant confirmation
e-Voucher

Why you’ll love this…

  • The whole family can have the Coco Bongo experience at this sunset show
  • It's an evening of high-energy performances and a vibrant atmosphere
  • There's an open bar for adults and unlimited soft drinks for kids

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Admission fees
  • Open Bar
  • Show
  • DJ
  • Entertainment
  • Soft drinks

Booking fee

Good news! No extra fees are applied to this booking.


Location

Calle 12 Norte, esquina con Av. 10 Norte, Col. Centro, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R.
Meeting time 5 pm
Show starts from 5-9 pm

Provider

TUI MEXICANA SA DE CV


What people say about this experience

3.3/5

All reviews are verified

Based on 7 reviews


Review categories

Value for money

2.7/5

Service

3.3/5

Safety

3.3/5

Staff

3.3/5


43%
0%
29%
14%
14%

Sort by:

  • H

    Howard

    Traveled with family


    November 8, 2025
    2.6

    United Kingdom

    The show what we saw of it was ok, the staff were very busy but brought drinks to us when required. Tui family Halloween show, food and drink would be included as we upgraded to gold tickets. Dropped at crosswalk and left to it. No idea where to queue it was chaos. Finally got in, seats were next to big screen so couldnt see much. No food inc. left at 7.30, despite show finishing at 9, so we could meet taxi on time. Total of 20mins of show! Rest was audience dancing. Minibus late, no one a clue

  • C

    Catherine Hancock

    Traveled with family


    September 1, 2025
    4.6

    United Kingdom

    I think the TUI rep should have given more information it was more like a nightclub at first than a show! It was very over whelming

  • S

    Sam

    Traveled with family


    August 26, 2025
    4.6

    United Kingdom

    Great night out for the family, a little disorganised on arrival, took a while to get into the place whilst standing in the heat. We also were not told that if we booked the lower tier tickets we would be standing the full three hours, it’s very crammed in, if I’d known this I would have paid more to be seated. Entertainment was excellent though

  • K

    Kaz

    Traveled with family


    August 23, 2025
    5

    United Kingdom

    If you get the chance to do this then do it, it was such a fun night the service at Coco Bongo was fantastic, we purchased front row seats and they didn't disappoint , we could see everything from where we was and the kids had so much fun. The staff was really friendly and helpful. Honestly an amazing night out with the family and well worth it

  • A

    Aga

    Traveled with family


    August 21, 2025
    3

    United Kingdom

    Guide didn’t speak any English. Arrived late.Dropped us 5 minutes walk from Coco Bongo without any guidance how to get there. We didn’t get seats as promised. We were standing by the wall with limited views for the entire show. After the show we had struggled to find the way to the bus as we were separated from the group even though we were told we all going to be seated together. When we found our transport there was not enough spaces left as two of the minibuses left already.

  • C

    Claire P

    Traveled with family


    August 17, 2025
    2.2

    United Kingdom

    The whole thing was a shambles - we were completely misled/mis-sold this event. The transport didn’t turn up and when it did - not enough seats for everyone. Driver didn’t speak English - stopped the bus and we had to figure out where to go! The event is not child friendly - inappropriate. Massively over priced and the show was sub standard/overcrowded! TUI should not be advertising this as a family event.

Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +1 208-744-6464