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Chichen Itza tour by Xichen

2.2/5
2 reviews

Journey into the Mayan past with a trip to the UNESCO World Heritage Site of Chichen Itza. Paired with a certified guide, you'll unearth the secrets of Mexico's top archaeological site, visit a typical Mayan cenote for a swim and take your pick from a tasty buffet lunch. And, if you opt for the Deluxe ticket, you'll stop to visit Valladolid and tuck into your buffet lunch in a local restaurant there.

Main features

Free cancellation
Place: Riviera Maya / Playa del Carmen
Duration: more than 8 hours
Language:Spanish, English, French
Mobile voucher accepted

Additional features

Guided Tour
Instant confirmation
e-Voucher
Hotel pick up

Why you’ll love this…

  • You'll check out Chichen Itza archaeology site on a guided tour
  • There's time to take a dip in a Mayan cenote – a natural swimming hole
  • A traditional buffet lunch is on the menu at a local restaurant

Important to know

  • The French language is only available for the Riviera Maya hotels that're located from Nickelodeon Hotel up to the Tulum area
  • English-speaking guide for all nationalities
  • Bring insect repellent
  • Bring a hat
  • Bring suitable footwear
  • Children must be supervised by an adult (over 18 years) at all time

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Admission fees
  • Buffet
  • Transport
  • Guide

Booking fee

Good news! No extra fees are applied to this booking.


Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI MEXICANA SA DE CV


What people say about this experience

2.2/5

All reviews are verified

Based on 2 reviews


Review categories

Value for money

2/5

Staff

2.2/5

Safety

2.2/5

Service

2.2/5


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  • C

    CT

    Traveled as a couple


    September 24, 2025
    3.4

    United States of America

    Chichen Itza is incredible, but the tour itself was underwhelming. Our guide, Brownie, shared information in a way that felt more like reading from a book than telling a story, and his pace on-site was very fast, leaving little time to take things in. The cenote stop, while pretty, didn’t feel necessary, and the buffet food was disappointing. The short city stop on the return added little value, making the overall tour feel overpriced for what was included.

  • L

    Lee Wallbank

    Traveled as a couple


    June 24, 2025
    1

    United States of America

    Booked 2 days prior with zero communication in between. Apparently, El Dorado Seaside suites have 3 hotel lobbies which also isn’t communicated clearly at said hotel or anywhere on the TUI app. Turned up 15mins early at 6.45, called the number at 7.27 as still no pick-up…long story short, they’re at a different lobby and left without any attempt to contact us, even though we were sat in the main lobby for 2 hours. Apparently this is also classed as no-show so currently £254 out of pocket.

Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +1 208-744-6464