Name: Cancun exclusive bronze dolphin interactive programme
Brand: TUI
SKU: 1f4e74a1-0578-4f3d-bf12-e30eee9ec342
Price: 1271 NOK
Availability: InStock
Rating: 3.74 (14 reviews)

Important to know

Pregnant women up to five months along can join this program as long as they are accompanied by an adult and sign the required liability waiver form
Infants aged one to five can participate free of charge, provided they are accompanied by a paying adult
Children with a height of less than 1.20 metres can participate in the program if accompanied by a paid adult. Children over 1.40 metres may participate unaccompanied
Remember to use biodegradable suncream to help with the care of the environment
The government tax for this activity is not included and 50 Mexican Pesos per person is paid directly at check-in
This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts.The standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures.
Guests aren't permitted to swim wearing any jewellery or accessories that may detach or fall off during the interaction
The use of electronic devices (including cameras, phones or smartwatches) is strictly prohibited during the swim
Guests with a history of heart conditions, asthma, diabetes, epilepsy, use of heart medication, or any other serious medical condition are prohibited from participating in the activities
Guests are advised to evaluate their personal fitness level and medical history before deciding whether this activity is appropriate for them. Anyone with doubts should consult their personal physician before engaging in any potentially strenuous activity
Just so you know, the following are not included and will cost extra: photos and video memories, Dolphin VIP Lounge, towels and gratuities
English-speaking guide for all nationalities
Suitable for beginners or first-time participants
Children must be supervised by an adult (over 18 years) at all time
Height, weight and/or age restrictions may apply
Bring money for extras or gratuities
Please note that all times are approximate and subject to change
Not suitable for guests with poor health
Bring a towel
Subject to weather conditions

What people say about this experience

3.7/5

All reviews are verified

Based on 14 reviews

Review categories

Value for money

3.5/5

Service

3.4/5

Safety

3.4/5

Staff

3.4/5

All ratings (14)

5 stars (4)

29%

4 stars (5)

36%

3 stars (3)

21%

2 stars (2)

14%

1 star (0)

P
Paul Carter
Traveled as a couple
May 25, 2024
5
United Kingdom
The trip was well organised. Picked up from the hotel and taken to the ferry. Then, we were taken to Isla Mujers. The aquarium staff well trained and very informative. The bands you were given were also well organised through to lockers and the buffet after. I'd highly recommend ??
T
The Lovegroves
Traveled with family
July 16, 2022
5
United Kingdom
What a fantastic experience, spent a lot more time in the water than expected as went in with other families whilst experiencing your own time with the dolphin. The trainer was great and if we didn’t do the ‘trick’ right the first time was given another opportunity. Staff on the boat were great and provided drinks and the staff at the dolphin centre were great. Not able to take photos so bought the photo package but worth it for such a wonderful experience.
M
Magical but some things to be aware of .
Traveled with family
August 17, 2022
4.6
United Kingdom
The experience itself is magical. The staff etc are amazing and it was a lovely place.Unlimited bar is on offer, but only soft drinks, no alcohol. Also no towels were provided. We were given 2 times to return and we chose the earlier option, only to be told once we were on the boat the transport to the hotel would only be available at 6pm this was 3.30pm so had to pay for a taxi back to the hotel. I have emailed Tui about this but have had no response in 2 weeks
L
Leanne
Traveled with family
August 7, 2022
4.2
United Kingdom
The trip itself was brilliant , however the price of the photos that are taken and tried to sell to you are very overpriced . 100 dollars for 1 family photo .
E
Ellie Holmes
Traveled with family
May 6, 2022
4.2
United Kingdom
The tui app stated that towels would be provided, we got to dolphin discovery and found this was not the case. Not ideal not having a towel between a family of 3! Also it said on both tui app and downloadable voucher the trip duration was 2-4 hours…. We got picked up at 7am and didnt return to hotel until 6.30pm!! Please put correct information under this excursion its not fair when you are trying to plan your day and what you need to take etc!
L
Laura
Traveled with family
August 22, 2022
3.8
United Kingdom
Interacting with the dolphins was great and worth the time and money we paid for it. What wasn’t great was my husband getting food poisoning from the food there and being on a half day trip and being told the transfer wasn’t collecting us until 6pm after finishing the experience at 12:30 so we had to get a taxi back to the hotel at a cost of $50. Also the cost of photos is extortionate. $100 for one photo or nearly $300 for 20 photos. Don’t buy off the vendors before you arrive on the island.