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Gold package dolphin trainer for a day

4.3/5
27 reviews

This behind-the-scenes marine mammal experience puts you in the shoes of a trainer for a day. Learn how dolphins and manatees are fed, trained and cared for alongside expert Marine Mammal Specialists. Prepare dolphin diets, discover positive reinforcement training, learn about animal welfare and explore the habitats where these animals thrive. Then take your new knowledge into the water with encounters alongside both species. Limited to just 10 participants, this experience offers a rare look behind the scenes, plus time to relax and enjoy the park afterwards.

Main features

Free cancellation
Place: Cancun
Duration: from 4 hours to 8 hours
Language:Spanish, English
Mobile voucher accepted

Additional features

Entrance Fees Included
Guided Tour
Instant confirmation
Meal Included
Smaller Group Size
e-Voucher
Hotel pick up

Why you’ll love this…

  • In a training encounter you'll tour the facilities and learn more about these incredible creatures
  • You'll take a 60-minute swim with the dolphins and build a memorable connection
  • It's back into the water after lunch for a swim with manatees, the gentle giants of the sea

Important to know

  • Women under five months pregnant may only participate in the Dolphin Encounter if accompanied by another paying adult, and they must sign a liability waiver
  • The use of suncream and tanning products is not allowed during the dolphin experience
  • Any jewellery or accessories that can easily come off are not allowed during the dolphin experience
  • Electronic devices, like phones and cameras, are not allowed during the dolphin experience
  • We recommend bringing cash for purchasing any photos or souvenirs
  • Guests with a history of heart conditions, asthma, diabetes, epilepsy, use of heart medication, or any other major medical condition should not participate.
  • You're advised to consider your physical condition and medical history when deciding if this activity is suitable for you and if you have concerns, please consult your doctor before participating
  • This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts. The standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures.
  • Not suitable for expectant mothers
  • Not suitable for guests with cardiac or respiratory problems
  • Not suitable for guests with poor health
  • Not suitable for those with severe allergies
  • Children must be supervised by an adult (over 18 years) at all time
  • Height, weight and/or age restrictions may apply
  • Bring a towel
  • Bring money for extras or gratuities
  • Bring a hat
  • Bring biodegradable insect repellent
  • Some entrance fees and optional extras are payable locally
  • Subject to weather conditions
  • Please note that all times are approximate and subject to change
  • English-speaking guide for all nationalities
  • This experience doesn't follow our general cancellation policy. If you need to cancel, you must do so at least 24 hours in advance to receive a full refund
  • Bring bathing gear and sunblock

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Locker
  • Lunch
  • Transport
  • Boat transfer
  • Instructor
  • Lifejacket
  • Dolphin Swim
  • Roundtrip transportation
  • Boat cruise
  • Lunch
  • Instructor
  • Lifejacket
  • Lockers and beach club terrace
  • Government tax (ISEPAA)

Booking fee

Good news! No extra fees are applied to this booking.


Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI MEXICANA SA DE CV


What people say about this experience

4.3/5

All reviews are verified

Based on 27 reviews


Review categories

Value for money

4/5

Service

4.1/5

Safety

4.1/5

Staff

4/5


56%
26%
15%
4%
0%

Sort by:

  • L

    LAZAR DIMCHEV

    Traveled with family


    April 14, 2026
    5

    United Kingdom

    Just one word- AMAZING!!! Transfer, all staff , Isla Mujeres like place, all activities were more than perfect. Thanks to TUI TRAVEL and everyone involved in this adventure! Highly recommend...

  • M

    Mie

    Traveled with family


    December 29, 2025
    5

    Sweden

    Fantastisk utflykt och upplevelse tillsammans med familjen. Anläggningen med lounge area kan behöva renoveras lite men allt med och runt delfinerna var väldigt fint, välordnat & organiserat. Trevlig och kunnig personal. Ett minne för livet.

  • U

    Uk Couple

    Traveled as a couple


    October 25, 2024
    5

    United Kingdom

    The dolphin experience was amazing we really enjoyed our day spent swimming, learning and training the dolphins. Only part of the day i felt negative about, was not a lot of instructions once we arrived at the venue. Due to having the premiere package, no one informed us where to go, never got offered a towel which was in package price, luckily we took are own. Was given the locker key, but was not informed where to go for the locker or any signs to instruct. Just lack of direction from staff.

  • D

    Delala

    Solo traveler


    June 18, 2026
    3

    Germany

    Total unorganisiert, kein fester Guide, es werden von den Leuten nur Witze gemacht. Auf falsches Programm geschickt, vergessen worden. Zweimal mal vor Ort, dann vom Abholservice. Keine Zeit zum Essen, da ständig von Ort zu Ort geschickt. Totaler Sonnenbrand, da Hilfsmittel, wie Hut/Handtuch o.Ä. in den Locker mussten, den Schlüssel dazu hat man nur bekommen, wenn der Pass abgegeben wurde. Die Tiere waren zum Teil in einem bedenklichen Zustand & Erklärungen dazu waren nicht plausibel.

  • V

    Vicky M

    Traveled as a couple


    February 2, 2024
    5

    United Kingdom

    Really good experience well worth the money an experience of a lifetime. We especially enjoyed our second session with the dolphin as we learnt a lot and it was just for the two of us which was really special. The only thing that would have improved it would be providing a proper itinerary of all the included experiences - as we missed out on our final activity because we had got changed and did not know that the final activity involved more swimming and did not want to put wet swimwear back on.

  • J

    Jim

    Traveled with family


    July 27, 2023
    5

    United Kingdom

    Amazing experience overall and a beautiful trip that was good value for money. I would recommend it to anyone as a really memorable trip.