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Dolphin experiences at the Aquarium Cancun by Delphinus – ticket only

4.6/5
16 reviews

Swimming with dolphins is the stuff holiday dreams are made of. Put a big tick on your bucket list with the range of experiences at Delphinus. Choose from a solo or couple interaction, enjoy Primax with up to four of your nearest and dearest, or opt for Interax with up to six. Delphinus' team of experts will help you make memories in Mexico that'll last a lifetime.

Main features

Free cancellation
Place: Cancun
Duration: from 2 hours to 4 hours
Language:Spanish, English
Mobile voucher accepted

Additional features

Instant confirmation
e-Voucher
Hotel pick up

Why you’ll love this…

  • You get to choose from a range of dolphin experiences in Mexico
  • You'll interact and swim freely with dolphins
  • An expert trainer will share fascinating insights about dolphin behaviours

Important to know

  • Government-mandated tax: A fee of $50.00 MXN per person (including children) will be collected at check-in, in accordance with Article 60 of the Tax on Activities with Aquatic Animals
  • Transportation is optional, for a cost of 10 USD
  • For safety reasons you are not allowed to enter the habitat with cameras, mobile phones or any type of audiovisual device.
  • Not suitable for expectant mothers or guests with back problems
  • Not suitable for guests with reduced mobility
  • Not suitable for guests who can't swim
  • Not suitable for guests who suffer from travel sickness
  • Bring money for extras or gratuities
  • Bring a hat
  • Bring bathing gear and sunblock
  • Transfers not included
  • Food and drinks not included
  • Transfer is available for an extra charge

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Admission fees
  • Instructor
  • Lifejacket
  • Dolphin Swim

Booking fee

Good news! No extra fees are applied to this booking.


Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI MEXICANA SA DE CV


What people say about this experience

4.6/5

All reviews are verified

Based on 16 reviews


Review categories

Value for money

4.2/5

Service

4.6/5

Safety

4.6/5

Staff

4.6/5


75%
6%
13%
6%
0%

Sort by:

  • W

    Willie

    Traveled with family


    February 20, 2026
    5

    United Kingdom

    The cost of the photos are exorbitant. Nearly $300 for photos on top of your dolphin experience package. Our sales person named Gorgenia from Destination Services told us its $40 per photo but no, they only offer packages and the per photo price is actually $57 ea. The stuffed animals they sell in the gift shop are minimum $20USD for a 5 inch stuffy. The dolphin experience itself was amazing.

  • G

    GR

    Traveled with family


    December 28, 2025
    3.4

    United Kingdom

    Constantly reminded we got the most basic package and were in the pool at the same time as others that got to stay longer and do more things

  • A

    Alex Millington

    Traveled as a couple


    December 1, 2025
    5

    United Kingdom

    The splash 2 for 1 deal was great. I booked this for me and my wife to do as we always wanted to see dolphins up close and it was fantastic. The trainers will show you the dolphin and you will get to touch it and they’ll also teach you some hand signals to get the dolphin to do some great tricks and they’ll have a photographer to capture all the intimate moments. If you’re looking for a more intimate dolphin experience like 1 to 1 or couples, book that instead as this is in groups of up to 10

  • S

    Shamsher Khan

    Traveled as a couple


    November 21, 2025
    5

    United Kingdom

    Best experience with the activity. The staff was super supportive.

  • P

    Paul hawkes

    Traveled as a couple


    August 9, 2025
    5

    United Kingdom

    Not 1 fault we've add a really amazing holiday big thanks too tui and they staff and crown paradise club and all they staff and everyone that's been apart of our holiday and our wedding anniversary big thank you again

  • E

    Experienced Traveler

    Traveled as a couple


    June 17, 2025
    2.2

    United Kingdom

    We did this same experience about 8 years ago at the same place and we got a lot more for the money. They are charging for every little extra and the base package has gotten too minimal.

Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +1 208-744-6464