Delphinus swim at Xel-Há Park packages | TUI Musement

Xel-Há is where nature lovers can surround themselves in the very best that the Riviera Maya has to offer. Tick off one of life's bucket-list experiences with a range of dolphin interactions. Not only will you get to meet these intelligent sea creatures for an immersive session in the water, you'll also have full access to the rest of the park and its activities. Choose your experience:

Dolphinclusive Premium - 15-minute briefing, 45-minute dolphin interaction

Dolphinclusive Interax - 15-minute briefing, 20-minute dolphin interaction and snorkelling,

Price is horrendous. Additional cost for dolphin photos is nothing short of price gouging. Avoid!

Honestly couldn’t fault this experience! Best day ever from swimming with the dolphins to the park it’s self! Driver was lovely and very clear on what time he’d pick us up at! 10/10 recommend doing this!

Whole experience was better than i expected. Minor point in that Xel ha supplied towels as needed.

We didn't like the price of the photo packages. When spending a large amount on a trip such as this one, maybe a single printed photo could be included in the experience. Also, when purchasing the "gimme all premium" dolphin experience, we still had to pay an extra $46 on arrival to take part in the Ride and Trek experience. An item shouldn't be advertised as giving all or premium when extra costs are involved to complete the experience.

Great experience. Loads of time with the dolphins with lots of interactions

The experience was amazing a little rushed as the transfer time was far longer than advised so we were rushing to get to our booking, it would be nice if TUI provided more information on the park and what was available

Why you’ll love this…

You can choose from the Dolphin interaction packages at Xel-Há
You'll get full access to the park and over 20 activities
Lunch, drinks, transport and amenities are included as standard

Important to know

Cameras, smartphones or any audiovisual devices are not allowed due to the safety of the dolphins
Photos can be purchased during your time at the park
Please note if you select the option for Delphinus Swim at Xelha Ticket Only, entrance to Xelha is not included
Children under 5 are welcome for free, however an extra charge applies to dolphin swims, to be made in the park on the day
This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts
The standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures
Government-mandated tax: A fee of $50.00 MXN per person (including children) will be collected at check-in, in accordance with Article 60 of the Tax on Activities with Aquatic Animals
Not suitable for expectant mothers or guests with back problems
Not suitable for guests with reduced mobility
Not suitable for guests who can't swim
Not suitable for guests with cardiac or respiratory problems
Height, weight and/or age restrictions may apply
Bring bathing gear and sunblock
Bring a towel
Bring a hat
Bring suitable footwear
Bring money for extras or gratuities
Sun loungers not included

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.

What’s included

Admission fees
Lunch
Drinks
Soft drinks
Equipment
Dolphin Swim
Locker

Booking fee

Good news! No extra fees are applied to this booking.

Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI MEXICANA SA DE CV

What people say about this experience

4.6/5

All reviews are verified

Based on 36 reviews

Review categories

Value for money

4.1/5

Safety

4.6/5

Service

4.6/5

Staff

4.6/5

All ratings (36)

5 stars (25)

69%

4 stars (9)

25%

3 stars (2)

6%

2 stars (0)

0%

1 star (0)

0%

J
John
Traveled with family
June 2, 2025
3.4
United States of America
Price is horrendous. Additional cost for dolphin photos is nothing short of price gouging. Avoid!
E
Emma
Traveled as a couple
May 25, 2025
5
United States of America
Honestly couldn’t fault this experience! Best day ever from swimming with the dolphins to the park it’s self! Driver was lovely and very clear on what time he’d pick us up at! 10/10 recommend doing this!
M
Martin
Traveled with family
April 4, 2025
5
United States of America
Whole experience was better than i expected. Minor point in that Xel ha supplied towels as needed.
K
K Jennings
Traveled as a couple
September 11, 2024
4.6
United States of America
We didn't like the price of the photo packages. When spending a large amount on a trip such as this one, maybe a single printed photo could be included in the experience. Also, when purchasing the "gimme all premium" dolphin experience, we still had to pay an extra $46 on arrival to take part in the Ride and Trek experience. An item shouldn't be advertised as giving all or premium when extra costs are involved to complete the experience.
S
Sean
Traveled with family
August 21, 2024
5
United Kingdom
Great experience. Loads of time with the dolphins with lots of interactions
J
Jade
Traveled with family
June 4, 2024
4.6
United States of America
The experience was amazing a little rushed as the transfer time was far longer than advised so we were rushing to get to our booking, it would be nice if TUI provided more information on the park and what was available

Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +1 208-744-6464