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Delphinus dolphin experiences at Playa Mujeres – ticket only

4.4/5
9 reviews

Swimming with dolphins is the stuff holiday dreams are made of. Put a big tick on your wish list with the range of experiences at Delphinus. You'll play, interact and create unforgettable memories through a series of engaging dolphin activities. Delphinus' team of experts will help you make memories in Mexico that'll last a lifetime. Choose your experience:

Delphinus Primax (only available at Playa Mujeres):

For: four people

Time in the water: 45 minutes

Activities / interactions: 18

Included: Towels and lockers

Delphinus Premium (only available at Aquarium):

For: four people

Time in the water: 45 minutes plus 20 minute Aquarium trek

Activities / interactions: 18

Included: Towels and lockers

Important: This experience is not available for children under 8 years old, people with heart conditions, lung conditions, asthma, ear diseases, or recent surgeries. Upon arrival at the location, minors will be assessed to ensure they meet the minimum height and shoulder width requirements. The age suggestion for children is based on the dimensions and weight of the equipment: 32 kg (70 lbs) out of the water and 7 kg (15 lbs) underwater.

Couple:

Share an intimate and special experience as you interact together with dolphins in an environment designed for couples.

For: two people

Time in the water: 45 minutes plus 20 minute Aquarium Trek (only available at Interactive Aquarium Cancun)

Activities / interactions: 18

Included: Towels, lockers and T-Shirt

Interax -Delphinus:

For: six people

Time in the water: 30 minutes

Activities / interactions: 14

Included: Towels and lockers

The One:

One person, one dolphin, one hour. A personalised dolphin experience.

For: One person

Time in the water: 45 minutes plus 20 minute Aquarium Trek (only available at Interactive Aquarium Cancun)

Activities / interactions: 18

Included: Towels, lockers and T-Shirt

Delphinus Harmony (only available at Playa Mujeres):

An ideal experience to share with your family and create memories that will stay with you forever.

For: 10 people

Time in the water: 20 minutes

Activities / interactions: 10

Included: Towels and lockers

Delphinus Splash (only available at Aquarium):

An ideal experience to share with your family and create memories that will stay with you forever.

For: 10 people

Time in the water: 20 minutes

Activities / interactions: 10

Included: Towels and lockers

Dolphin Trainer:

Step into the world of animal care for two hours in an educational experience where you'll interact with dolphins and gain firsthand knowledge of their biology, behaviour, and training.

For: four people

Theory / practice time with specialists: 60 minutes

Time in the water: 45 minutes

Activities / interactions: 18

Included: Towels and lockers

Main features

Free cancellation
Place: Cancun
Duration: from 2 hours to 4 hours
Language:Spanish, English
Mobile voucher accepted

Additional features

Instant confirmation
e-Voucher

Why you’ll love this…

  • You get to choose from a range of dolphin experiences in Mexico
  • You'll interact and swim freely with dolphins
  • An expert trainer will share fascinating insights about dolphin behaviours

Important to know

  • Government-mandated tax: A fee of $50.00 MXN per person (including children) will be collected at check-in, in accordance with Article 60 of the Tax on Activities with Aquatic Animals
  • Transportation is $10 USD per person
  • For safety reasons you are not allowed to enter the habitat with cameras, mobile phones or any type of audiovisual device, however photos and videos of your experience are available to buy
  • Please arrive 30 minutes before your activity and bring swimwear
  • Children under 8 years old must be accompanied by an adult during the activity with both participants paying for the program
  • Dolphin Trainer: Children under 12 years old must be accompanied by an adult during the activity with both participants paying for the program
  • Aquarium: The minimum age requirement for the Delphinus Trek program is 8 years old
  • People not participating in the activity may stay in designated areas - for safety reasons, these areas are separate from the wet areas
  • This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts
  • Not suitable for expectant mothers or guests with back problems
  • Bring money for extras or gratuities
  • Transfers not included
  • Food and drinks not included
  • Transfer is available for an extra charge
  • Children must be supervised by an adult (over 18 years) at all time
  • Height, weight and/or age restrictions may apply
  • Bring your passport or official EU identification
  • Sun loungers not included
  • Please note that all times are approximate and subject to change
  • Some entrance fees and optional extras are payable locally

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Admission fees
  • Instructor
  • Lifejacket
  • Dolphin Swim
  • Locker

Booking fee

Good news! No extra fees are applied to this booking.


Location

Delphinus Aquario address:
Blvd. Kukulcán Km 12.5, La Isla, Zona Hotelera, 77500 Cancún, Q.R.

Delphinus Playa Mujeres address:
Prolongación Bonampak, Carretera a Punta Sam S/N, 77400 Cancún, Q.R.

Provider

TUI MEXICANA SA DE CV


What people say about this experience

4.4/5

All reviews are verified

Based on 9 reviews


Review categories

Value for money

4.1/5

Service

4.6/5

Safety

4.8/5

Staff

4.8/5


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Sort by:

  • P

    Peter

    Traveled with family


    May 2, 2026
    1.4

    United Kingdom

    55 usd for pictures is ridiculous

  • A

    Anna

    Traveled as a couple


    May 7, 2025
    4.6

    United Kingdom

  • S

    Sarah

    Traveled with family


    July 13, 2024
    5

    United Kingdom

    Booked the silver experience through onsite resort TUI rep which was cheaper than app prices. Fantastic experience, great service. Only downside is photo package cost more than the experience for 5 adults.

  • S

    Sara

    Traveled as a couple


    June 26, 2024
    5

    United Kingdom

    An amazing experience. You get around an hour in the water with 2 dolphins. Kisses, hugs and playtime. They are so well cared for.

  • L

    Louise

    Traveled with family


    June 16, 2024
    4.2

    United Kingdom

    The experience itself was amazing, however we were highly disappointed with the price of the photos to remember the special day, the package for all the photos on a USB was nearly £350 which is disgusting

  • K

    Karen Hill

    Traveled with family


    May 21, 2024
    5

    United Kingdom

    The service by Tui was extremely frustrating, took over 3 days to be able to book. The rep Oleg was new turned up on our welcome meeting, no details no book of information, was a wash out. No cover turned up as the bext few days he was on English training he told us. After try to use the app. Kasia was due to attend the hotel but we went up twice hanging arround and no show. But did text and apologised as she is looking after 9 hotels we was told !! But did advise on this trip,