Cancun is an ideal place to get up close with nature – and what better way to do so than with an immersive and fun dolphin encounter? You'll get into the water with one of these wonderful creatures and learn to communicate with them while getting to know their habits and behaviours.

Head to Isla Mujeres via boat, and you'll have an interactive experience with one of the world's friendliest mammals – dolphins. Learn all about these loveable creatures as experts tell you about their unique characteristics. You'll even get to interact with them through cool tricks like the dolphin kiss, fin shake and hand target.

To top it off, your experience includes a buffet lunch and unlimited local drinks, so all the family will be catered for. You'll have access to the beach club terrace to relax in, too.

The trip was well organised. Picked up from the hotel and taken to the ferry. Then, we were taken to Isla Mujers. The aquarium staff well trained and very informative. The bands you were given were also well organised through to lockers and the buffet after. I'd highly recommend ??

Interacting with the dolphins was great and worth the time and money we paid for it. What wasn’t great was my husband getting food poisoning from the food there and being on a half day trip and being told the transfer wasn’t collecting us until 6pm after finishing the experience at 12:30 so we had to get a taxi back to the hotel at a cost of $50. Also the cost of photos is extortionate. $100 for one photo or nearly $300 for 20 photos. Don’t buy off the vendors before you arrive on the island.

The experience itself is magical. The staff etc are amazing and it was a lovely place.Unlimited bar is on offer, but only soft drinks, no alcohol. Also no towels were provided. We were given 2 times to return and we chose the earlier option, only to be told once we were on the boat the transport to the hotel would only be available at 6pm this was 3.30pm so had to pay for a taxi back to the hotel. I have emailed Tui about this but have had no response in 2 weeks

The trip itself was brilliant , however the price of the photos that are taken and tried to sell to you are very overpriced . 100 dollars for 1 family photo .

Little direction on what was happening, no information on lunch given , too long after swim before return to boat, not told in advance that could not take pictures. Activity with Dolphins very limited, some other groups were in water with Dolphins pulling the along and lifting them up out of the water, We only got into the water and touched the Dolphins,

Why you’ll love this…

You'll enjoy a fun day out suitable for the whole family at Isla Discovery in Isla Mujeres
There's a 45-minute encounter with one dolphin included in this itinerary
You'll get access to the lounge, buffet restaurants, beach club and infinity pool

Important to know

Pregnant women up to five months along can join this program as long as they are accompanied by an adult
Children over the age of one are allowed to participate in our dolphin programs but must be accompanied by an adult
The government tax for this activity is not included and 50 Mexican Pesos per person is paid directly at check-in
This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts.The standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures.
English-speaking guide for all nationalities
Suitable for beginners or first-time participants
Children must be supervised by an adult (over 18 years) at all time
Height, weight and/or age restrictions may apply
Bring money for extras or gratuities
Please note that all times are approximate and subject to change

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.

What’s included

Boat cruise
Open Bar
Locker
Sunlounger
Buffet
Transport
Lifejacket
Exclusive TUI itinerary
Use of locker and beach club terrace
Transport from Cancun, Puerto Morelos and Puerto Juarez areas

Booking fee

Good news! No extra fees are applied to this booking.

Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI MEXICANA SA DE CV

What people say about this experience

4.2/5

All reviews are verified

Based on 10 reviews

Review categories

Service

4/5

Value for money

4.1/5

Staff

4/5

Safety

4/5

All ratings (10)

5 stars (4)

40%

4 stars (4)

40%

3 stars (2)

20%

2 stars (0)

1 star (0)

P
Paul Carter
Traveled as a couple
May 25, 2024
5
United States of America
The trip was well organised. Picked up from the hotel and taken to the ferry. Then, we were taken to Isla Mujers. The aquarium staff well trained and very informative. The bands you were given were also well organised through to lockers and the buffet after. I'd highly recommend ??
T
Toon toon
Traveled as a couple
June 24, 2023
5
United States of America
L
Laura
Traveled with family
August 22, 2022
3.8
United Kingdom
Interacting with the dolphins was great and worth the time and money we paid for it. What wasn’t great was my husband getting food poisoning from the food there and being on a half day trip and being told the transfer wasn’t collecting us until 6pm after finishing the experience at 12:30 so we had to get a taxi back to the hotel at a cost of $50. Also the cost of photos is extortionate. $100 for one photo or nearly $300 for 20 photos. Don’t buy off the vendors before you arrive on the island.
M
Magical but some things to be aware of .
Traveled with family
August 17, 2022
4.6
United Kingdom
The experience itself is magical. The staff etc are amazing and it was a lovely place.Unlimited bar is on offer, but only soft drinks, no alcohol. Also no towels were provided. We were given 2 times to return and we chose the earlier option, only to be told once we were on the boat the transport to the hotel would only be available at 6pm this was 3.30pm so had to pay for a taxi back to the hotel. I have emailed Tui about this but have had no response in 2 weeks
L
Leanne
Traveled with family
August 7, 2022
4.2
United Kingdom
The trip itself was brilliant , however the price of the photos that are taken and tried to sell to you are very overpriced . 100 dollars for 1 family photo .
M
Mike
Traveled with a group of friends
July 27, 2022
3
United Kingdom
Little direction on what was happening, no information on lunch given , too long after swim before return to boat, not told in advance that could not take pictures. Activity with Dolphins very limited, some other groups were in water with Dolphins pulling the along and lifting them up out of the water, We only got into the water and touched the Dolphins,