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Heraklion Watercity Waterpark with Transfer

4.1/5
64 reviews

A day in the waterpark is the ultimate family holiday activity. The mix of high-octane thrills and relaxing fun means there's something for everyone and very mood. And that's Watercity themed waterpark down to a T.

Watercity in Anopolis is a maze of white-knuckle rides and meandering chutes framed by sunbathing terraces, restaurants and gardens. Take things easy in the sunshine as the children throw themselves into the Black Hole, shoot down the Kamikaze or rush along the Crazy River – or maybe join them for the whitewater thrills.

There's also a huge swimming pool and wave pool, plus two shallow numbers for tiny tots. If you want something more relaxing, you can float down the Lazy River or unwind in the giant outdoor whirlpool. When it's time to refuel, you'll find plenty of places to rest up, too, including an ice cream stand, cafes, bars and restaurants serving a great range of tasty eats.

Main features

Free cancellation
Place: Crete
Duration: more than 8 hours
Mobile voucher accepted

Additional features

Entrance Fees Included
e-Voucher
Instant confirmation
Hotel pick up

Why you’ll love this…

  • High-octane rides such as Black Hole and Kamikaze
  • Shallow options for smaller kids
  • Sun lounging terraces
  • A range of bars and eating options

Important to know

  • Slides are categorized into three levels depending on height rather than age
  • Level 1 slides and smaller pools are suitable for children under 90cm
  • Level 2 slides are suitable for children between 90-140cm
  • Level 3 slides have a minimum height restriction of 140cm and are labelled 'extreme'
  • Adult price applies for children over 140cm
  • Child price applies for children under 140cm
  • Food and drinks not included
  • Bring money for extras or gratuities

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Transport
  • Watercity Waterpark entrance ticket

Booking fee

Good news! No extra fees are applied to this booking.


Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI Hellas Travel, Tourism and Airlines SA, with Tax Number 094469778 and Travel License Number 0261Ε60000126100


What people say about this experience

4.1/5

All reviews are verified

Based on 64 reviews


Review categories

Staff

3.9/5

Value for money

4/5

Safety

3.9/5

Service

3.9/5


39%
44%
11%
3%
3%

Sort by:

  • S

    Shazza

    Traveled with a group of friends


    September 25, 2025
    5

    United States of America

    Bus was late picking up and it wasn’t clear exactly where it was picking us up from

  • T

    Timms

    Traveled with family


    September 11, 2025
    3.8

    United States of America

    No communication from the guide simply took our name and that was it half way to the rate Roark he got of the coach with no explanation as to why and did t get back on. On arrival at the water park it wasn’t explained what to do or how to get tickets literally the driver just held up a board with the time to come back to the coach. The coach was extremely warm and the climate control was not working. Water park was awesome

  • L

    L.S

    Traveled as a couple


    September 7, 2025
    4.2

    United States of America

    The waterpark's slides were great. Nice food, and we had just enough time there to feel satisfied we got the most out of it, whilst also not having too much time that we were waiting arund to go back. However, the staff at the waterpark were often quite rude, and generally the safety was not ideal. We hurt ourselves on the slides more than once, and we saw a woman with a broken ankle so it was clearly an issue for everyone. Also, the transfer was late. Overall though, was a good day out.

  • C

    Cowol

    Traveled with family


    September 3, 2025
    4.2

    United States of America

    Goules pick up. Waterpark was great. Some of the pools needed a little clean. Transfer needs serious improvement. Was 20 minutes late despite being first pick up but did only take 20 mins to get there. No information regarding return pick up was given in the TUI app, during or post booking. Only found out about this when we were dropped off. Highly recommend adding some info about this in the experience description. Water park was fun, good selection of rides. Park needed more shade areas.

  • J

    JoLo37

    Traveled with family


    August 30, 2025
    3

    United Kingdom

    Available water slides were good, not enough to be entertained all day. Was ready to leave by 1pm. The park is looking tired and in need of maintainance. Lazy river is basically non-moving so you have to push yourself around. My son also cut his toe open badly against a sharp edge on a pool step which will need stitches. It would have been good if there was the option of an earlier bus back as we had to get a private taxi which cost €60 to return to Nana Golden Beach

  • K

    K Jag

    Traveled with family


    August 29, 2025
    3

    United States of America

    Everything about the waterpark was great, the only disappointment was the transfer, picked up at 10am from the hotel, arrived at the waterpark at 11am after picking up at other hotels, then told transfer back is 5pm, waterpark didn't close until 6.30pm so why couldn't the pick up time be 6pm after getting through reception at the waterpark and getting changed etc, it was 11.30am so only had less than 5 hours in the park before getting sorted for the transfer back, very poor!!

Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +1 208-744-6464