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Palais des Papes entrance tickets and access to the Gardens

4.5/5
241 reviews

Built in the 14th century, the Popes’ Palace is a remarkable ensemble of two buildings: the Old Palace of Benedict XII and the New Palace of Clement VI. Step into the largest mediaeval fortress in the world and the most expansive Gothic palace ever constructed, with 15,000 m² of living space—equivalent to four Gothic cathedrals. Explore the pope’s private gardens, now restored to their former glory, featuring the reconstructed griffin fountain and vibrant flower-filled meadows.

A new experience is now available with original interpretive narratives and the opening of previously inaccessible rooms. The tour, structured around three themes, is enriched with educational tools: interactive models, documentary films, explanatory panels, and updated signage. Immerse yourself in the daily and grand history of the Popes’ Palace.

What travellers are saying

AI snapshot

4.5/5

Generated from real customer reviews

  • Summary: The Palais des Papes offers a fascinating journey through history with impressive architecture, interactive tablets, and informative guides. While many praised the well-organized experience and engaging exhibits, some noted difficulties with tablet usability and a lack of period furnishings. The visit is highly recommended for those interested in history and architecture, though it can be physically demanding.
  • What visitors loved: Impressive historical insights. Interactive and engaging exhibits. Well-organized experience.
  • Worth knowing: Some visitors found tablets difficult to use. Limited period furnishings in some areas.

Main features

Place: Avignon
Validity: Flexible
Language:English, Italian, French, Spanish, German, Chinese, Korean
Mobile voucher accepted

Additional features

Instant confirmation
Entrance Fees Included

Why you’ll love this…

  • Discover a must-see when visiting Avignon
  • Visit the biggest Gothic palace in the world ranked as a UNESCO World Heritage site
  • Experience an immersive digital visit of the Palais des Papes

Important to know

Accessibility:

  • Due to the large number of steps, please note the visit is not wheelchair accessible

Not allowed:

  • Pets are not allowed on site

Know in advance:

  • Note that digital access for All The "Clés du Palais" web app will provide access to all content in six languages, directly from your smartphone
  • Please be aware that the opening hours may vary. The site or some sections may be temporarily closed for maintenance, private events or festivities
  • Free entrance for children under 8, job-seekers and disabled visitors
  • The rooms closed to visitors are the chamberlain's and notary's rooms
  • It takes about 2 hours to visit the Popes Palace
  • Last admission 1 hour before closing time to the Popes Palace and 30 minutes before closing time to the Pont d'Avignon and the Pontifical Gardens

Cancellation policy

Please note that this experience is non-refundable, even if cancelled in advance.


What’s included

  • Entrance to the Palais des Papes on the selected time slot
  • Entrance to the Gardens
  • Temporary exhibition

What’s not included

  • Access to the Pont d'Avignon

Booking fee

Good news! No extra fees are applied to this booking.


Location

Palais des Papes, Place du Palais, 84000 Avignon, France

Meeting point:

Please present your barcode ticket at the entrance of the Palais des Papes. Please arrive 15 minutes before the booked time slot.

Provider

Avignon Tourisme


What people say about this experience

4.5/5

All reviews are verified

Based on 241 reviews


Review categories

Safety

4.6/5

Service

2.6/5

Staff

4.2/5

Value for money

4.2/5


58%
32%
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Sort by:

  • A

    Andrée

    Traveled as a couple


    July 17, 2026
    3

    France

    L’application pour la visite est nulle, il n’y a pas de suivi entre les différents de pièces et la signalétique à l’intérieur du palais des papes n’est pas cohérente. Par exemple il y a parfois plusieurs portes pour poursuivre la visite et on ne sait pas si elle se poursuit par l’une ou par l’autre, et il n’y a pas de panneau.

  • M

    Marcelle

    Traveled as a couple


    June 18, 2025
    5

    United Kingdom

    Have more more arrows showing the right direction of the visite and posted names of the rooms. And you can drop the history pad totally worthless. The type of telephone system used on the Pont du Rhône much more useful. The Garden was the best.

  • T

    TUI Musement Traveler

    November 14, 2025
    5

    France

    Très surprenant, une bâtisse impressionnante. Bien que nous ayons eu un peu de mal avec la tablette pour visualiser les premières pièces une fois accoutumé c’était super ! La vue du toit est magnifique ainsi que le jardin, à faire sans hésiter !

  • J

    Josy

    Traveled with a group of friends


    August 14, 2025
    5

    France

    Super la réduction pour les seniors!

  • S

    Sylvie

    Traveled as a couple


    June 22, 2026
    4.6

    France

  • T

    TUI Musement Traveler

    July 18, 2025
    5

    Italy

    Tutto ben organizzato, posto fantastico, biglietti acquistati in due minuti.