Extreme Tulum tour with ATV, ruins and cenote

All 3 activities were really good. However a helmet for the Canote swim would be a good idea. The ATVs can easily burn your leg, and doing the Tulum ruins first before it got too hot would be better. Extra insurance for the ATVs should be included as should the extra 20 dollars each for Tulum-considering cost.

Extremely disappointed in the extra charge for access to national park, I wasn’t best pleased with this being an added cost in the first place but to turn up and find out that the $20 is per person with as a family with 2 children this was $80 that was in expected and not mentioned any where by TUI it mentions a $20 charge extra but nothing about per person, very misleading. All these costs should be included when you pay over £430 for a single day trip. Shocking from TUI. Trip itself was good

The whole team of staff looked after us well the throughout the day. Everything was as advertised. We felt safe, informed and had a fantastic day guided by Horacio. The buffet food at lunch time was very good. Tulum guide was very knowledgeable and 2 hours there in the heat was enough. The ATV guide was good and prepared for all levels of ability. Swimming in the cave was awesome and the added bats/fish was amazing to see.

The experience was amazing, activities were great and fantastic service, would definitely recommend. The aircon in the vans/buses could have been a bit stronger and it would have been nice to stop for a toilet break on the way back as we travelled for 3 hours without stopping so we were desperate by the time we got back!

Our guide was very serious and unengaging. We felt like we were being rushed the whole time. Lunch was way too early and he gave us about 15 minutes to choose our food and eat it. I felt rushed getting changed between events and it even felt like asking for a toilet break was delaying him and affecting the schedule. I also didn't appreciate the attempt to up sell us collision insurance for the ATVs. Surely the company already have insurance for the vehicles.

Amazing ATV ride through the jungle and a swim through a cenote , Alberto our guide was great! A really good tour round tulum also, so amazing to see. Very well organised. Would definitely recommend this!!