Jamwest Abenteuerpark Negril

You should advertise that you will have to wait for your group to finish there activities later in the day before we can leave together, wouldn’t mind so much but with a 3 hour return trip sitting around waiting for 2 hours is a waste of a day

We asked specific questions prior to booking, we weren’t given accurate information in answer to our questions. I feel that the TUI representative at the hotel misled us. The journey to the experience was quoted as 15 minutes but ended up taking closer to an hour, we were also told that there would be transportation there to return us to the hotel as soon as our experience finished, instead we had to wait for other people to finish their experiences before leaving, we waited an hour!

Professional staff, well looked after and clearly trained horses. The establishment was excellent for the upkeep of the animals. Ryan was our guide, he was very knowledgeable and had a great rapport with the horses that we had the pleasure of riding which were Thunder and Redman, and clearly loved Ryan.

We never got told that doing 1 activity would make us sit and wait for everyone else to finish their excursions. We are now just sat hanging around for 2 hours.

All instructors were excellent. The horse riding I thought was too short

Great work thank you guys for taking us back home safe