Dolphin silver swim at Dolphin Discovery | TUI Musement

A family day out to beat all others. You'll swim and play with dolphins in this silver swim experience. Get up close and personal with these friendly sea creatures – it's immersive, fun and a sure highlight of your holiday in Cancun. You'll also have access to the beach club terrace and infinity pool to relax before or after your interactive experience.

Amazing experience, plenty of time with the Dolphins doing various different activities. Staff were brilliant, a must do experience! Free time in the Dolphin park is by the pools and buffet lunch, not the whole island as not enough time. Make sure to take ID for lockers. Ferry was very good with telling us the timings for return journey. We opted to have the picture package which was definitely worth the money! Although the manatee pictures are not included, they are extra.

The actual tour was really good. However transportation back to the hotel was chaotic and we had to wait a long time and very little information as to where we needed to go. This took the shine off the tour a bit for me.

The experience itself was amazing and value for money. What was very stressful and spoiled the day was the lack of information given to me prior to the trip. Tui did not give me any information as to the timetable of the day. I was not informed of how long the day would be or that I would be provided with food and drink. The guide did not speak English. I was picked up and transported to the port I was unaware I had to get a ferry there was little information given. I had to work it out myself

The experience was out of this world. The staff were amazing from getting on the ferry to getting off. Down sides the transfer driver initially dropped us off at the wrong venue. This was quickly sorted by the staff at the venue we were dropped off at. When we got on the ferry we were charged a'tax' which I now understand was included in the price I paid for the experience. So disappointed that I was charged twice for this. TUI should make it clear that mobile phones are not allowed.

The experience was great. However, It it is sold as a 2-4 hour experience and we were not told the time of the ferry back. We were waiting in cancun for two hours for the lift back to the hotel as we caught the wrong boat back apparently. Nothing was clear. It was a 12 hour day so please warn others!!!!

Why you’ll love this…

Visit a dolphinarium to learn and interact with dolphins
Immersive family fun activity
Day out in Isla Mujeres

Important to know

Minimum height to take part is 120-centimetres
The government tax for this activity is not included, 50 Mexican Pesos per person is paid directly at check-in
This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts.The standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures.
For Cancun, Costa Mujeres and Puerto Morelos hotels, the return time is approximately 3.30 pm
For Riviera Maya hotels, the return time is approximately 5.30 pm
Just a heads-up, there are some restrictions for pregnant guests and little ones. Ask the staff for more details
Not suitable for expectant mothers or guests with back problems
Not suitable for expectant mothers
Not suitable for guests who can't swim
Not suitable for guests with reduced mobility
Not suitable for guests with cardiac or respiratory problems
Children must be supervised by an adult (over 18 years) at all time
Bring a towel
Bring a hat
Bring money for extras or gratuities
English-speaking guide for all nationalities

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.

What’s included

Boat cruise
Lunch
Open Bar
Transport
Ferry ticket
Dolphin Swim
Exclusive TUI itinerary
Access to an exclusive lounge, beach club and infinity pool

Booking fee

Good news! No extra fees are applied to this booking.

Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI MEXICANA SA DE CV

What people say about this experience

4.6/5

All reviews are verified

Based on 20 reviews

Review categories

Staff

4.4/5

Service

4.4/5

Value for money

4.6/5

Safety

4.4/5

All ratings (20)

5 stars (14)

70%

4 stars (5)

25%

3 stars (1)

5%

2 stars (0)

0%

1 star (0)

0%

S
Seb & Laura
Traveled as a couple
March 3, 2024
5
United States of America
Amazing experience, plenty of time with the Dolphins doing various different activities. Staff were brilliant, a must do experience! Free time in the Dolphin park is by the pools and buffet lunch, not the whole island as not enough time. Make sure to take ID for lockers. Ferry was very good with telling us the timings for return journey. We opted to have the picture package which was definitely worth the money! Although the manatee pictures are not included, they are extra.
N
Nichola allen
Traveled with family
April 11, 2024
5
United States of America
S
Sean
Traveled as a couple
June 9, 2023
4.2
United States of America
The actual tour was really good. However transportation back to the hotel was chaotic and we had to wait a long time and very little information as to where we needed to go. This took the shine off the tour a bit for me.
S
Sue Smith
Solo traveler
September 21, 2022
5
United Kingdom
The experience itself was amazing and value for money. What was very stressful and spoiled the day was the lack of information given to me prior to the trip. Tui did not give me any information as to the timetable of the day. I was not informed of how long the day would be or that I would be provided with food and drink. The guide did not speak English. I was picked up and transported to the port I was unaware I had to get a ferry there was little information given. I had to work it out myself
E
Emma White
Traveled with family
September 6, 2022
5
United Kingdom
The experience was out of this world. The staff were amazing from getting on the ferry to getting off. Down sides the transfer driver initially dropped us off at the wrong venue. This was quickly sorted by the staff at the venue we were dropped off at. When we got on the ferry we were charged a'tax' which I now understand was included in the price I paid for the experience. So disappointed that I was charged twice for this. TUI should make it clear that mobile phones are not allowed.
A
Antonia
Traveled with family
September 4, 2022
4.2
United Kingdom
The experience was great. However, It it is sold as a 2-4 hour experience and we were not told the time of the ferry back. We were waiting in cancun for two hours for the lift back to the hotel as we caught the wrong boat back apparently. Nothing was clear. It was a 12 hour day so please warn others!!!!

Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +1 208-744-6464