From June 1st to September 17th, set out for an exhilarating whale shark encounter. Sail to the whale shark territory for two awe-inspiring swims, led by expert guides. Whale sharks are gentle giants, but human touch can disrupt their natural behaviours. Help us protect these majestic creatures by observing and enjoying them from a distance. Weather permitting, snorkel at Isla Mujeres' coral reef before unwinding at Playa Norte for lunch.

As expected only down side was journey too and from Tulum to Cancun in a small slightly tatty minibus.

Loved everything, our guide and captain were phenomenal. Couldn't fault a thing. The sharks themselves, unreal. It's a fast paced excursion so please listen carefully to guide instructions and dont be afraid. Otherwise you will miss the shark

Everything was very well organised and the guide and Captain were fantastic! Amazing experience to remember forever. From start to finish everything was perfect - thank you

Our guide was awesome. He even had sea sickness tablets and take these guys just encase. This was the best experience of our lives. So humbling, magical, peaceful and calming. So privileged to be in the company of these beautiful giants. My daughter was so scared and the guide was awesome held her hand the whole way. It’s well worth the money and you will not regret this once in a lifetime experience ??

Great whales, terrible service. Will email a complaint as not enough space here

Why you’ll love this…

Look out for whale sharks on two swims, led by expert guides
Lunch at Playa Norte included
Snorkel at Isla Mujeres' coral reef

Important to know

Bring protective swim clothing for sun protection as sunscreen not permitted in the water
Port Tax is not included $20 USD is payable at the check-in
We prioritise responsible and respectful wildlife viewing, avoiding interference with natural behaviours to support conservation. While sightings cannot be guaranteed due to this approach, we'll make every effort to facilitate encounters. It's essential to remember these are wild animals with their own schedules
Touching whale sharks can scare them or make them feel stressed, which in turn can disrupt their natural behaviour – we definitely don't want that. We want to make sure your experience respects the animals as much as possible, so let's do everything we can to look after these gentle giants. When you're in the water with them, please keep a safe distance away
Not suitable for guests with cardiac or respiratory problems
Not suitable for wheelchairs
Not suitable for guests who can't swim
Bring a towel
Bring suitable footwear
Bring money for extras or gratuities
English-speaking guide for all nationalities
Not suitable for expectant mothers or guests with back problems

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.

What’s included

Transport
Guide
Boat cruise
Admission fees
Lunch
Equipment
Snorkeling
Soft drinks

This experience meets the Global Sustainable Tourism Council criteria. By choosing this experience you can protect the places you love, care for the environment and support local communities.

Booking fee

Good news! No extra fees are applied to this booking.

Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI MEXICANA SA DE CV

What people say about this experience

4.6/5

All reviews are verified

Based on 5 reviews

Review categories

Staff

4.6/5

Safety

4.6/5

Service

4.6/5

Value for money

4.2/5

All ratings (5)

5 stars (4)

80%

4 stars (0)

3 stars (1)

20%

2 stars (0)

1 star (0)

P
Paul Rook
Solo traveler
September 14, 2025
4.6
United States of America
As expected only down side was journey too and from Tulum to Cancun in a small slightly tatty minibus.
L
Lisa Montgomery
Traveled as a couple
September 12, 2025
5
United States of America
Loved everything, our guide and captain were phenomenal. Couldn't fault a thing. The sharks themselves, unreal. It's a fast paced excursion so please listen carefully to guide instructions and dont be afraid. Otherwise you will miss the shark
H
Hayley wright
Traveled with family
August 29, 2025
5
United States of America
Everything was very well organised and the guide and Captain were fantastic! Amazing experience to remember forever. From start to finish everything was perfect - thank you
R
Rachel from Wales
Traveled with family
July 15, 2025
5
United States of America
Our guide was awesome. He even had sea sickness tablets and take these guys just encase. This was the best experience of our lives. So humbling, magical, peaceful and calming. So privileged to be in the company of these beautiful giants. My daughter was so scared and the guide was awesome held her hand the whole way. It’s well worth the money and you will not regret this once in a lifetime experience ??
V
Vicky
Traveled with family
July 13, 2025
3.4
United Kingdom
Great whales, terrible service. Will email a complaint as not enough space here