Auschwitz-Birkenau Memorial and Museum guided tour from Krakow

Not suitable for:

• Wheelchair users and people with walking difficulties

Know in advance:

• All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
• The museum can change your visit time, so your pickup time may change accordingly. You will receive final confirmation via email 1–2 days before the tour. Due to the extremely high visitors’ volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you will be informed and if possible, offered an alternative date or program
• All visitors are required to pass through security checks before entering the museum grounds

• The pick-up time can change because of the guide's availability
• Please confirm the pick-up place and time directly with the local operator. You can find their contact information in the voucher after booking. You'll select your preferred pick-up time and the tour operator will take this into consideration,n but will confirm a pick-up between 5.30 am and 2.00 pm, depending on guide availability
• If you don't contact the operator to confirm the details of your pick-up point, the fixed meeting point is ul. Straszewskiego 14, 31-101 Krakow
• Some hotels are tricky to reach due to traffic. In that case, you'll be told to head to the closest meeting point
• The maximum size of hand luggage you can bring into the museum is 30 x 20 x 10 cm. If your luggage is bigger, you can leave it in the locked bus parked next to the museum

Remember to bring:

• A photo ID, an ID card, a driving license or a passport
• Appropriate clothes for the weather