Royal Dolphin Swim Experience & Katamaranfahrt

Please do not book with this company. We booked a trip with dolphins and catarmaran but as others have reported the catarmaran gets cancelled with no option to reschedule. We tried to cancel everything or rebook and they refused, basically saying if we dont do part of the tour we will be left there. Now we’re trying to claim back costs and they have lied saying we accepted an alternative trip which we did not. Refund via chargeback has been requested from bank. Tui refused to help us.

Had an amazing time dolphins fantastic and the manatees the catamaran staff was excellent. Our rep had to change day as weather was not good for day of booking she accommodated the change overall experience fantastic would highly recommend

Catamaran trip cancelled. No refund for this part of the trip.

An amazing day from start to finish. Coach pick up was really smooth and we arrived in plenty of time. Lots of time with the Dolphins and Manatees and catamaran ride after finished it off perfectly. Staff were so helpful and made sure our 7 year old could access the activities so she didn’t miss out. Only downside is the cost of the photos afterwards! Highly recommend.

Excursion was absolutely the best! My favourite we done. Just would never book through trips through TUI after this holiday

Overall the the experience with the dolphins and the manatees was excellent however the transfer was an hour late, I ended up having to contact tui twice and still did not any confirmation on what happened