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Auschwitz-Birkenau guided tour with pick-up from Krakow

4.6/5
99 reviews

Journey from Krakow to the town of Oświęcim to explore one of the darkest chapters in Europe's history. Tour the Auschwitz-Birkenau Memorial and Museum with an English-speaking guide who will provide you with a sensitive tour giving you insight into life in the camps and the horrors that occurred during their years of operation.

You'll learn how more than 1.5 million people were sent to the camps by the Nazi regime and put to death during World War II. Founded in 1947, the memorial was designated a UNESCO World Heritage Site in 1979 for the important story it relates.

Pay your respects to the victims of the Holocaust, while hearing details about life at the camp, where original features, along with personal possessions that belonged to the prisoners, are a reminder of the horrors that should never happen again.

Main features

Place: Krakow
Duration: up to 7 hours
Language:English
Mobile voucher accepted

Additional features

Instant confirmation
Skip the line
Entrance Fees Included
Guided Tour
e-Voucher
Hotel pick up
Transport included

Why you’ll love this…

  • Visit Auschwitz Museum and Birkenau Camp in Oświęcim, one of the most significant places in Poland
  • Learn about the lives of those who died and view their belongings at the museum
  • Hear how the camps were operated and the inhuman conditions of its prisoners

Important to know

Not allowed:

  • Baby carriages and luggage larger than 30 x 20 x 10 cm are not permitted inside the museum

Know in advance:

  • All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
  • Pick-up for this tour can be between 5:30AM and 3:00PM (with the possibility of earlier or later times), so be prepared for possible changes. It is recommended to reserve a full day for this tour.
  • The time provided in the booking and your voucher (9:30AM) is the most common time provided by the museum and does not depend on the local operator. The exact pick-up time will be confirmed by customer service or the driver on the day before the tour.
  • Due to the extremely high visitors’ volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you will be informed and if possible, offered an alternative date or program
  • All visitors are required to pass through security checks before entering the museum grounds

Remember to bring:

  • ID or passport (the museum requires a personal ticket for each guest)

Cancellation policy

Please note that this experience is non-refundable, even if cancelled in advance.


What’s included

  • Guided tour
  • Transportation in air-conditioned vehicle
  • Hotel pick-up and drop-off
  • Driver
  • Entrance ticket

Booking fee

Good news! No extra fees are applied to this booking.


Location

Meeting point:

Pickup service from your accommodation in Krakow. Please, leave your pickup location at checkout.

Provider

THOUSAND MILES SP. Z O.O.


What people say about this experience

4.6/5

All reviews are verified

Based on 99 reviews


Review categories

Value for money

4.4/5

Service

4.2/5

Safety

4.2/5

Staff

4.2/5


73%
19%
5%
0%
3%

Sort by:

  • B

    Brett Emerson

    Traveled as a couple


    February 1, 2026
    5

    United Kingdom

    It has to be done to witness the sheer scale of what went on……and whilst you cannot say this is enjoyable…..the way it is done is respectful, educational and harrowing at the same time… The only thing we had an issue with was the tour guides sound system as it was clanging around a lot

  • L

    Laura

    Traveled as a couple


    January 31, 2026
    5

    United Kingdom

    It would have been nice to have little time for a break to have a coffee and look at the books at the end but this was an amazing experience.

  • T

    TUI Musement Traveler

    February 7, 2026
    5

    United Kingdom

    Very good tour.pick up and driver was excellent and also the guide was very informative.very thought provoking trio but would recommend

  • T

    TUI Musement Traveler

    February 6, 2026
    3

    United Kingdom

    The tour its self was absolutely amazing and the tour guide was brilliant. The drive was terrible and the driver drove so irresponsible I also booked a 7 hour tour and the whole thing lasted 3 hours

  • T

    TUI Musement Traveler

    February 4, 2026
    5

    United Kingdom

    Amazing tour. Guide was great - no queues- hotel pickup all seamless

  • T

    TUI Musement Traveler

    January 26, 2026
    5

    United Kingdom

    So very well organised from communications to transport, tickets, guide excellent service Thank you

Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +1 208-744-6464