Come and discover Tulum on this guided day tour from Playa del Carmen. Marvel at the incredible beaches of the Mexican Caribbean and learn more about Mayan culture and history from a knowledgeable guide.

Tulum is one of the best-preserved coastal Maya cities, once used as a trading port. The trip takes an hour and a half and on the way, you'll see the Mayan Riviera and learn about the lifestyle of the current Mayan descendants. Upon arrival at the walled city of Tulum, you'll have an hour to explore this beautiful archaeological site with a certified guide. The ancient city is built on top of high cliffs, so you can enjoy impressive views of the Caribbean Sea. The guide will give you insight into Mayan culture and history and later, you'll have one hour of free time to take pictures or enjoy the magnificent surroundings such as the Parque Jaguar Museum. The tour ends in the early afternoon with a transfer back to your hotel.

Kaikki oli hieman sekavaa ja henkilökunta ei pitänyt missään vaiheessa ajantasalla asioista. Autoa vaihdettiin useamman kerran reissun aikana joka hieman hämmensi tilanteita. Kierros piti olla englanniksi mutta opas puhui enemmän espanjaa kuin englantia. Kuskit eivät puhuneet juuri yhtään englantia. Retkellä piti olla mahdollisuus viettää kaksi tuntia Playa Del Carmenissa jos lähti Cancunista, tätä mahdollisuutta ei ollut. Kuskit ajoivat kuin hullut pitkin matkaa.

Allereerst werden we een uur te laat opgehaald aan een pick up point ipv het hotel. We kregen in tulum uitleg in volle zon waardoor ikzelf een zonneslag heb opgelopen.. mijn zoon werd ook onwel en stond het huilen nabij. Jammer dat er geen paraplu of schaduw werd aangeboden. Buiten dit stond er vermeld dat water inbegrepen was. We hadden dus niet meegenomen maar kregen ook niets aangeboden. Volgens de gids was dit niet inbegrepen. Jammer want de plek op zich was wel de moeite.

Just the pick up and drop off was a drag

The tour is booked through TUI and outsourced to a local company. The collected us from the hotel then took us to the companies office, where we stayed for approximately half an hour, nowhere to sit, just stood on the road side. The guide we had was very knowledgeable and gave us lots of facts, but all the group felt he was rushing us around, not good if you have poor mobility or health conditions which stop you from being frog marched about. After a short tour we were marched back to the mini bus, the guide told us we were going to a local beach for an hour, longer than we had stayed at Tulum. The beach was mainly for locals, very little shade, and no toilet facilities, the little shop was more of a kiosk, selling bottled water thankfully. We were thankfully collected and taken back to the hotel after an hour, only speaking to us to remind us about tipping the driver, which we did. The trip is not as advertised, if you book through your travel agent you, expect to be informed if it is a local company. We could have booked this trip from one of the companies in the area, and got a better deal, with other things included.

Why you’ll love this…

Discover the ancient city of Tulum with a knowledgeable guide
Learn about the lifestyle of the current Mayan descendants
Marvel at the incredible beaches of the Mayan Riviera

Important to know

Extra fees to be paid on-site:

Natural sites conservation tax of 23 USD per person

Know in advance:

You'll be requested to provide your pickup address at checkout for the pickup service
Times are subject to change due to local traffic and weather condition

Cancellation policy

Receive a 100% refund if you cancel up to 24 hours before the experience begins.

What’s included

Entrance fees
Guided tour
Transportation in air-conditioned vehicle
Hotel pickup and drop-off

What’s not included

Tips
Extra fees to be paid on-site

Booking fee

Good news! No extra fees are applied to this booking.

Location

Meeting point:

You'll be picked up from your hotel in Playa del Carmen or Cancun. Pickups start at 6.30 am. The exact pickup time depends on your hotel location, please contact the local tour operator to verify your exact pickup time. You'll find contact details on your voucher.

Provider

Encuentro T

What people say about this experience

3.5/5

All reviews are verified

Based on 4 reviews

Review categories

Service

3.2/5

Value for money

3.5/5

Staff

3.2/5

Safety

3.2/5

All ratings (4)

5 stars (1)

25%

4 stars (0)

3 stars (3)

75%

2 stars (0)

1 star (0)

J
Joni
Traveled as a couple
November 15, 2024
3.4
United States of America
Kaikki oli hieman sekavaa ja henkilökunta ei pitänyt missään vaiheessa ajantasalla asioista. Autoa vaihdettiin useamman kerran reissun aikana joka hieman hämmensi tilanteita. Kierros piti olla englanniksi mutta opas puhui enemmän espanjaa kuin englantia. Kuskit eivät puhuneet juuri yhtään englantia. Retkellä piti olla mahdollisuus viettää kaksi tuntia Playa Del Carmenissa jos lähti Cancunista, tätä mahdollisuutta ei ollut. Kuskit ajoivat kuin hullut pitkin matkaa.
C
Christine
Traveled with family
July 8, 2023
3
Belgium
Allereerst werden we een uur te laat opgehaald aan een pick up point ipv het hotel. We kregen in tulum uitleg in volle zon waardoor ikzelf een zonneslag heb opgelopen.. mijn zoon werd ook onwel en stond het huilen nabij. Jammer dat er geen paraplu of schaduw werd aangeboden. Buiten dit stond er vermeld dat water inbegrepen was. We hadden dus niet meegenomen maar kregen ook niets aangeboden. Volgens de gids was dit niet inbegrepen. Jammer want de plek op zich was wel de moeite.
F
Fred
Solo traveler
June 25, 2022
4.6
United Kingdom
Just the pick up and drop off was a drag
J
Jo
Traveled as a couple
March 20, 2022
3
United Kingdom
The tour is booked through TUI and outsourced to a local company. The collected us from the hotel then took us to the companies office, where we stayed for approximately half an hour, nowhere to sit, just stood on the road side. The guide we had was very knowledgeable and gave us lots of facts, but all the group felt he was rushing us around, not good if you have poor mobility or health conditions which stop you from being frog marched about. After a short tour we were marched back to the mini bus, the guide told us we were going to a local beach for an hour, longer than we had stayed at Tulum. The beach was mainly for locals, very little shade, and no toilet facilities, the little shop was more of a kiosk, selling bottled water thankfully. We were thankfully collected and taken back to the hotel after an hour, only speaking to us to remind us about tipping the driver, which we did. The trip is not as advertised, if you book through your travel agent you, expect to be informed if it is a local company. We could have booked this trip from one of the companies in the area, and got a better deal, with other things included.