Cenotes Casa Tortuga is a Natural Park full of adventures, experiences, and unforgettable moments. Discover the mysteries of the ancestral caves, and secrets of the Mayan jungle and live thousands of adventures in the crystal clear waters. This park is formed by 4 Cenotes to enjoy, each with a unique experience that you don't want to miss. You'll spend about 1 hour 20 minutes at each Cenote (approximate).

Cenote Tres Campanas: A semi-open cavern, where you'll see stalagmites, stalactites and some ancient rock formations.

Cenote Wisho: Immerse in this cavern and admire several fossils and see the place where bats live.

Cenote Jaguar: A semi-open cavern, here you must be a little reckless and dare to contemplate the majesty of the Jaguar that is inside there, then you must go through a passage that leads us to a dry cavern where you can see the roots of the trees and some fossils, understand part of the Mayan culture and the legacy that the Gods left for us to continue enjoying this paradise.

Cenote 3 Zapotes: This is a fully open type, over 100 meters long, and incredibly clear water. Here you can dive from a height of 3 meters to a depth of 8 meters. Be amazed by the jade green color and its crystal clear waters that allow you to distinguish the bottom of the cenotes. Countless fish, birds, and flora adorn the surroundings of this cenote.

The Cenote experience and guide were excellent, it included cave and open cenote. We did this with teenage children, and they all really enjoyed it. As other have mentioned, you are left for several hours after the experience at the cenote site with nothing to do. We got to the cenote site around 9.30am, and were told the bus pick-up was at 3pm. Cenote tour lasted about an hour and a half. I'd still recommend the experience but take food or money for lunch and be prepared for a long wait.

No confirmation of pick up time, but got my hotel to make all the enquiries and was collected from hotel as expected. Good journey to cenote, and given a choice to leave there at 3pm or 5pm. Tour was really good in spite of constant rain and we finished before 12, with 3hours to sit around waiting. Then we found from one of the group that we had to wait at a shop a good distance from the cenote entrance. During the wait for the journey back, got multiple mosquito bites.

2 and a half hours pick ups was not fun . The trip was Great well worth doing . Just the pick up and drop off is a bit long winded.

The denotes experience was very good and well organised this lasted for about one hour and a bit.Then we were left to amuse ourselves in the heat for 3 hours.There were places to eat and also toilets but nothing else. We were able to go back in the largest cenote as it was not compulsory to wear a life jacket! We had to walk ALONG way back to our pick up minibus.THE Cenote visit was worth the money but we should have returned to hotels much sooner

Why you’ll love this…

Visit 4 different cenotes and ancestral caves in the Mayan jungle
Be amazed by the jade green color and crystal clear waters of the cenotes
Admire fossils, bats, and dive from a height of 3 meters to a depth of 8 meters
Spot the countless fish, birds and flora that adorn Cenote 3 Zapotes

Important to know

Infants (ages 0-2) get free admission
Pickup service is available in meeting points located in Playa del Carmen or Tulum.
At pickup, you can choose your retuning schedule: 3 pm or 5:40 pm

Cancellation policy

Receive a 100% refund if you cancel up to 24 hours before the experience begins.

What’s included

Entrance fees
Guided tour
Transportation in air-conditioned vehicle
Lifejacket

What’s not included

Food and drinks
Tips (optional)

Booking fee

Good news! No extra fees are applied to this booking.

Pickup points

To see which pickup points are available, check under availability & prices.

Provider

Encuentro T

What people say about this experience

3.9/5

All reviews are verified

Based on 5 reviews

Review categories

Staff

4.2/5

Service

4.2/5

Safety

4.2/5

Value for money

4.3/5

All ratings (5)

5 stars (2)

40%

4 stars (1)

20%

3 stars (2)

40%

2 stars (0)

1 star (0)

C
CenoteFun
Travelled with family
30 July 2022
3.8
United Kingdom
The Cenote experience and guide were excellent, it included cave and open cenote. We did this with teenage children, and they all really enjoyed it. As other have mentioned, you are left for several hours after the experience at the cenote site with nothing to do. We got to the cenote site around 9.30am, and were told the bus pick-up was at 3pm. Cenote tour lasted about an hour and a half. I'd still recommend the experience but take food or money for lunch and be prepared for a long wait.
V
Vijay
Travelled as a couple
24 July 2022
3.4
United Kingdom
No confirmation of pick up time, but got my hotel to make all the enquiries and was collected from hotel as expected. Good journey to cenote, and given a choice to leave there at 3pm or 5pm. Tour was really good in spite of constant rain and we finished before 12, with 3hours to sit around waiting. Then we found from one of the group that we had to wait at a shop a good distance from the cenote entrance. During the wait for the journey back, got multiple mosquito bites.
F
Fred
Solo traveller
25 June 2022
4.6
United Kingdom
2 and a half hours pick ups was not fun . The trip was Great well worth doing . Just the pick up and drop off is a bit long winded.
D
David
Travelled as a couple
5 May 2022
3
United Kingdom
The denotes experience was very good and well organised this lasted for about one hour and a bit.Then we were left to amuse ourselves in the heat for 3 hours.There were places to eat and also toilets but nothing else. We were able to go back in the largest cenote as it was not compulsory to wear a life jacket! We had to walk ALONG way back to our pick up minibus.THE Cenote visit was worth the money but we should have returned to hotels much sooner
L
Ly
Travelled with a group of friends
4 September 2022
4.6
Germany