First of all it was disappointing to find on arrival that there was only 4 areas for our teens to use not really enough for a full day which I expected for the price. The pools although we were told we’re heated they were not and vey cold on the day we attended. The flooring although in places had grip in them there were a lot of areas which were very slippery and we saw a number of visitors slip and fall (including my younger daughter whom had a lovely bruise to show for it!) The final thing which was very disappointing was the food order which we had paid for as part of the excursion became an issue when the we came to use them as the reception staff had mistakenly wrote 2 adult and 1 child so the food staff were not accommodating even when I showed them the ticket of entry and booking on my app. Having to stand at the cash register for the next 5-10 minutes whilst phone calls were made a person from reception came over and questioned me again and had to go through our booking to find they had made a mistake. No apology made and in turn our food was in fact cold when sitting down. For the money charged for the facilities and service we were not impressed at all.

Viktig information

Fri entré för barn upp till 2 år, men då ingår inte mat, dryck, mm.
Restaurangen är öppen mellan kl.12.00 –15.00
För VIP-gäster är restaurangen öppen en timme tidigare från kl. 11.00 till 15.00.
Bassängerna är uppvärmda, men vattentemperaturen kan påverkas av vädret
Observera att transfer tur och retur inte är tillgänglig för gäster som bor i Playa Blanca-området
Returtransfer lämnar parken kl. 15.00
Ta med badkläder och solskyddskräm
Tänk på att ta med en handduk

Vad andra tycker om den här upplevelsen

4,4/5

All reviews are verified

Baserat på 7 recensioner

Omdömeskategorier

Prisvärt

3,6/5

Service

4,4/5

Säkerhet

4,4/5

Personal

4,4/5

Alla recensioner (7)

5 stjärnor (4)

57%

4 stjärnor (2)

29%

3 stjärnor (1)

14%

2 stjärnor (0)

1 stjärna (0)

L
Lucy
Rest med familjen
14 juli 2024
4.6
Storbritannien
M
MillaTom
Rest med familjen
22 december 2023
3.8
Storbritannien
The food was great, good choice. Enjoyed the splash park but it was a cloudy day, the water felt cold.
J
JG
Rest med familjen
7 augusti 2023
5
Storbritannien
The slides were fab and the food included in our tickets was good.
K
Kayla
Rest med familjen
26 augusti 2023
5
Storbritannien
M
Mrs F
Rest med familjen
25 april 2022
3.4
Storbritannien
First of all it was disappointing to find on arrival that there was only 4 areas for our teens to use not really enough for a full day which I expected for the price. The pools although we were told we’re heated they were not and vey cold on the day we attended. The flooring although in places had grip in them there were a lot of areas which were very slippery and we saw a number of visitors slip and fall (including my younger daughter whom had a lovely bruise to show for it!) The final thing which was very disappointing was the food order which we had paid for as part of the excursion became an issue when the we came to use them as the reception staff had mistakenly wrote 2 adult and 1 child so the food staff were not accommodating even when I showed them the ticket of entry and booking on my app. Having to stand at the cash register for the next 5-10 minutes whilst phone calls were made a person from reception came over and questioned me again and had to go through our booking to find they had made a mistake. No apology made and in turn our food was in fact cold when sitting down. For the money charged for the facilities and service we were not impressed at all.
T
TUI Musement Traveler
18 augusti 2021
5
Storbritannien