Crucero en catamarán por la isla Saona con zona de playa privada y almuerzo

Pagamos un servicio VIP, pero nos dieron el servicio “normal”. El servicio en general es muy básico. El guía no está a la altura. Necesitamos que nos reembolsen el valor extra que pagamos.

Enjoyed the speed boat traveling to the island, the party atmosphere on the boats , not much to do on the island only sunbathe, catamaran is good but would be better if that’s the start of journey there , No time to go the shops on way back Our to reps Fany and Frey were so helpful booking our trip

Guide didn’t do a lot, multiple times guests were left at locations without checking to make sure everyone was on the bus. If it wasn’t for us other guests they would have been left behind! Couldn’t fault the staff on the boats, they were brilliant!! Excellent atmosphere on there. The island itself was beautiful. Worth a visit, just maybe not with TUI! Maybe in future, guide to call out everyone on the list to make sure ALL guests are on board. Other than that, it was great.

Driver of bus kept trying to drive off without checking everybody was on it. Guide wasn’t informative or interactive with guests also didn’t check who was where and we had to go and fetch 2 guests that were with us from another boat. The people that made it were the staff on the fast boat and the catamaran.

Ameliorez le repas,le guide devait nous prevenir pour le diner , il ne l,a pas fait et on a mange les dernier et il n,y avait presque plus rien, et aviser les gens de se mettre des chaussures de plage pour les pierres dans l,eau

Island was spectacular. Guide was good to get us from coach to port etc. he explained everything well enough. We had a guy who seemed to come on the trip just to drink. It was a shame, as it resulted in foul language and him walking off when we were getting on the coach to return home, which has already been a long day.. could’ve done without him. Guide was unaware of the amount he was drinking due to being below deck on sail home.