Sala VIP del aeropuerto Club Mobay

As Tui offer this why don't you put all the luggage for VIp passengers together in the hold so that it comes off first and we can actually have some time in the arrivals lounge. We have to stand and wait for luggage, we, take our own luggage off the belt while the staff meme watches and waited for a tip and by the time you finally get it and go to the lounge you've 20 minutes maximum. Hardly value for money. It says VIp but you're really missing a trick with the luggage

My daughter and I arrived at Club Mobay and ordered a drink. We only had an hour as check in took so long. The most expensive diet cokes of my life as our names were called for random bag checks so unable to use the facilities. We did check out the food when we arrived but there were a few sandwiches with flies on, lots of patties, some salad, an empty dessert tray and crackers. For me personally, I wish I hadn’t bothered.

Staff was friendly, food was nice, didn’t like that we had to sit on bar stools instead of table & chairs

I booked the airport lounge at Manchester Airport but when we got to the vip lounge in Terminal 2 I was told that there was no record of my booking an was told it might be in Terminal 3 which was too far away so I had to pay again £110 to gain entrance to the lounge. Was not happy at having to pay again I already paid £83 originally. I would like a refund of the £83 please. Booking Number ********** i have the bank statement showing a paid £110 21/06/26 Original was booked with Tui fort Bham

Everything was great. Food serving staff very professional and helpful. Regrettably the young lady in the departure hall at the start of the vip experience was very brusque and offhand. I tried to get her to smile but nothing!! Pity as this will be a lasting memory of our holiday. Additionally I remembered her from our trip last year when she was just as impersonal.

Everything was quick and easy. very enjoyable.