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Whale Shark Experience

4.6/5
19 reviews

Swimming with sharks is a big tick on the bucket list – and you can do it right here in Mexico. Sail into the Caribbean Sea with a marine expert, and you'll snorkel with one of the world's largest sea creatures, the whale shark. Then, there's a relaxing cruise back to shore for you to pinch yourself to check if that really just happened. It's sure to be the highlight of your holiday.

Main features

Free cancellation
Place: Riviera Maya / Playa del Carmen
Duration: from 4 hours to 8 hours
Language:Spanish, English, French
Mobile voucher accepted

Additional features

Instant confirmation
Meal Included
e-Voucher
Hotel pick up

Why you’ll love this…

  • This is a chance to swim with whale sharks in the wild
  • The cruise into the Caribbean Sea is a wish-list activity alone
  • You'll sail with a marine expert for the best chance of spotting the biggest fish in the ocean

Important to know

  • Whale shark are gentle giants, but human touch can disrupt their natural behaviours. Help us protect these majestic creatures by observing and enjoying them from a distance
  • Not suitable for guests who can't swim
  • Not suitable for expectant mothers or guests with back problems
  • Not suitable for guests who suffer from travel sickness
  • Not suitable for wheelchairs
  • Not suitable for families with small children
  • Children must be supervised by an adult (over 18 years) at all time
  • Bring bathing gear and sunblock
  • Bring a towel
  • Bring a hat
  • Lockers not included
  • Subject to weather conditions
  • Not suitable for guests with poor health

Cancellation policy

Receive a 100% refund if you cancel up to 3 days before the experience begins.


What’s included

  • Boat cruise
  • Lunch
  • Soft drinks
  • Transport
  • Open Bar
  • Equipment
  • Lifejacket
  • Swim stops

Booking fee

Good news! No extra fees are applied to this booking.


Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI MEXICANA SA DE CV


What people say about this experience

4.6/5

All reviews are verified

Based on 19 reviews


Review categories

Staff

4.8/5

Safety

4.8/5

Service

4.8/5

Value for money

4.5/5


74%
21%
5%
0%
0%

Sort by:

  • J

    James

    Traveled as a couple


    September 8, 2025
    5

    United States of America

    The whole trip was well organised and the guide was knowledgeable and explained the process clearly and made sure everyone was safe and knew when to be and at what time. I just wished we could’ve had longer in the water with the whale sharks.

  • J

    Jill Robertson

    Traveled as a couple


    August 13, 2025
    4.6

    United States of America

    This was a real highlight of our trip! We got to see and swim alongside such majestic creatures. My only criticism is that for a total of 6 hours travel time, we only got 2 jumps each - it would have been real value for money if we could have had more. Also it took the first jump to realise which way to swim once you’re in the water, so as not to miss the big fish!

  • R

    Richard

    Traveled as a couple


    August 9, 2025
    4.2

    United States of America

    The experience of being up close and personal with a whale shark is utterly mind blowing! The boat staff are brilliant, I would highly recommend this trip to anyone. However, we were collected and driven to the experience by an imbecile who was driving extremely unsafely! 80 km/h speed limits and he was exceeding 140 km/h, texting, sending pictures on his phone, every passenger commented on how unsafe they felt, there was a family of 5 on the van as well, it was terrifying!!

  • E

    Erica

    Traveled as a couple


    June 19, 2025
    3.8

    United Kingdom

    The weather conditions the day we went in my opinion weren't suitable and I would have preferred it to have been cancelled until a more calmer day at sea. We only got 1 jump in the water as the weather conditions were getting worse . By the time we got to the island we had one hour to eat lunch which most of us didn't have as we were feeling sea sick. The staff were amazing though but feel it was a lot of money for the couple of minutes I was in the water with the whale shark.

  • L

    Lisa Crates

    Traveled with family


    August 22, 2024
    5

    United Kingdom

    Fantastic from start to finish…..from the driver who picked us up and then our guides on the boat. Me and my son will cherish this experience, once in a lifetime opportunity. I recommend anyone who comes tooMexico to do this.

  • K

    Kaia

    Traveled with family


    July 26, 2024
    5

    United States of America

    After the trip my 13 year old daughter said " This was the best experience in my life!" and I fully agree with her. The trip was very well organised. We were extremely well looked after and cared for all of the time. We were guided every step of the way by the very experienced staff. I highly recommend the Whale Shark experience.

Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +1 208-744-6464