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Priority tickets to Xel-Há Park

4.4/5
2 reviews

Xel-Há is the stuff of fantasy. Limpid lagoons with shades of sapphire, jade and aquamarine surrounded by tropical jungle and mangroves. It's bursting with natural beauty and exciting things to do, making it one of the most appealing Riviera Maya destinations. Swim, snorkel, zipline and soak up the atmosphere of this tropical adventure park.

Discover mystical caves in the jungle, snorkel down the river as you admire the surrounding wildlife, jump five metres into the water beneath you and zipline across the river – Xel-Há is 100% pure excitement. You'll also be able to relax in the calming surroundings of unspoiled nature or walk, cycle and take the mini-train along jungle paths to admire species of flora and fauna in their natural habitat.

Last but not least, there are four restaurants serving local dishes. And you can learn all about the Maya legends surrounding Xel-Há, too. It's a place of wonder and beauty, where you and all the family can experience a wild time immersed in nature. There are different package options to choose from here – light and all inclusive. The all inclusive option can include transport to the park, plus premium entrance, a meal at the buffet and unlimited alcoholic and soft drinks, as well as a 50% discount towards photo packages and a 50% discount on selected activities, like zip-biking and ray encounters. The light option includes entrance to the park and unlimited soft drinks, but no food or alcohol.

Main features

Free cancellation
Place: Cancun
Duration: more than 8 hours
Language:English
Mobile voucher accepted

Additional features

Entrance Fees Included
Instant confirmation
e-Voucher
Hotel pick up

Why you’ll love this…

  • Enjoy a fun family day out at the natural wonderland of Xel-Há
  • Choose from a wide selection of activities on land and in the water
  • Get set for snorkelling, ziplining, cliff jumping, and the helter skelter
  • Glide through mangroves, swim in a cenote and see marine wildlife
  • Take your pick of the light or all-inclusive packages

Important to know

  • Park closes at 17:00 in winter and 18:00 in summer
  • This offer adheres to our rigorous animal welfare standards related to cetaceans, which have been developed in collaboration with independent animal welfare scientists. These criteria are continually updated based on the latest scientific research and international standards. They focus on enhancing cetacean wellbeing by promoting natural and social behaviours, ensuring specialised veterinary care, encouraging the animals' autonomy within their environment, and supporting education and conservation efforts
  • The standards strictly prohibit breeding for commercial purposes, the use of behavioural drugs, the capture of wild cetaceans and food deprivation techniques, among other measures
  • There are two options to book entrance to the park: A TOUR includes transport and selected discounts. A TICKET ONLY does not include transport or any extras, only the park entrance
  • Extra activities that aren't included are: Snuba, dolphin swim, sea-trek, spa and temazcal. Booking the TOUR option (entrance + transportation) entitles you to a 50% discount on selected activities and photo packages, depending on the availability on the day. Please make sure you book these as soon as you enter the park as to not miss out. In order to get these discounts you must present a printed copy of the voucher
  • Bring bathing gear and sunblock
  • Bring biodegradable insect repellent
  • Bring suitable footwear
  • Bring money for extras or gratuities
  • Some entrance fees and optional extras are payable locally

Cancellation policy

Receive a 100% refund if you cancel up to 1 day before the experience begins.


What’s included

  • Equipment
  • Admission fees
  • Lifejacket
  • Xel-Há entry
  • Towels
  • TICKET ONLY options - No transfer or selected discounts included. TOUR options - transfer and selected discounts included

Booking fee

Good news! No extra fees are applied to this booking.


Pickup points

To see which pickup points are available, check under availability & prices.

Provider

TUI MEXICANA SA DE CV


What people say about this experience

4.4/5

All reviews are verified

Based on 2 reviews


Review categories

Staff

4.2/5

Service

4.2/5

Safety

4.2/5

Value for money

3.6/5


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Sort by:

  • H

    H&J

    Traveled as a couple


    December 21, 2023
    5

    United States of America

    Upea paikka ja kokemus! Henkilökunta ja palvelu ystävällistä. Hinta oli kuitenkin TODELLA kallis. Lisäksi oli pettymys että monet muut kokemukset (delfiinit, veneily jne.) maksoi aina extraa.

  • F

    Familj på 4

    Traveled with family


    February 1, 2022
    3.8

    Sweden

    Rekommenderar denna utflykt endast för att parken är helt fantastisk men om du är ute efter att snorkla så kan ni glömma det. Vi reste nu i januari 2022 och snorkelutrustningen suger. Man ser ingenting, helt suddigt/grumligt vatten o glasen är värdelösa.. ta med egen!!! Annars är naturen otroligt vacker så det måste man se! Vill man där emot göra några aktiviteter kostar allting. Bada med delfiner kostar , cykla i träden via lina kostar mm. Räkna inte med de 50% rabatt som tui skriver. Detta stämmer absolut inte!! Du kommer inte kunna nyttja dessa på plats. Till oss sa dom att man måste köpa 2 aktiviteter för att ens få ner priset.

Need a hand?

Would you like some help making a booking? Or perhaps you just want to ask a few questions. Whatever the reason, don't hesitate to get in touch.

Opening hours: Our team is available from 10.00 to 18.00 CET

Phone number: +1 208-744-6464