Terra Natura en-of Aqua Natura parken met transfer

Vanuit Albir heeft een uur geduurd voordat je er ben doordat er eerst in benidorm mensen opgehaald moet worden... veel engelse toeristen in de bus met onbeschoft taalgebruik ( terwijl ik met mij zoon van 6 er bij zit)... Dierentuin zelf wel heel mooi, alleen niet te doen als de temperatuur boven de 30 graden is... je kan beter voor een combi ticket gaan met het aqapark er bij

Lovely transfer and lovely day out

Booked with you for the water park and only to be told we would only have 5 hours in the park where we had to rush everything in order to see and use all the parks had to offer Then the bus picked up at 10am then guide told us be back on bus for 16.00 but be early not to miss trip back. Only to have to wait over an hour for the return transport due to the tui and message to be ready by 16.00 and not only that it was only a few thing halloween at the park. Kids very upset and dissapointed...

Tui Transport was a let down

We have made a complaint to our TUI rep as we got told the coach would pick us up to come back at 4pm Spain time but it didn’t turn up until 5pm so we missed nearly a hour of the park experience and also there was nothing there for the kids with regards to Halloween even though we got told there would be

we and many other families had an absolutely terrible experience, we were told wrong pick up times , also that there would be a halloween extravaganza and there was no halloween events or anything of a sort to do with halloween, our kids were very upset and the whole day ruined! and having to wait an extra hour for the coach, our youngest wasn't allowed into the waterpark becuase theynwere too little apparently so we obviously couldn't go in either! we paid almost 200 for the worst day ever